Perla Barrera
Concord
Summary
I have been a bartender for 13 years and was an assistant general manager at a cocktail bar for 5 years. I like to focus on providing a great experience for each guest and also on focus on operational efficiency. I am reliable, honest and a hard worker with a service-oriented mindset.
Overview
5
5
years of professional experience
Work History
Bartender
Carolina Adventure World
Winnsboro, SC
01.2023 - Current
- Created and served a diverse range of cocktails and beverages to enhance guest experiences.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Office Assistant
Kora Multiservivios
Charlotte, NC
04.2025 - 04.2026
- Coordinated office operations to enhance workflow efficiency and support team productivity.
- Managed scheduling and calendar coordination for multiple executives, ensuring effective time management.
- Maintained accurate filing systems, improving data retrieval speed and organization for the office.
- Supported inventory management by tracking supplies and placing timely orders to reduce shortages.
- Resolved customer inquiries promptly, enhancing client satisfaction through effective communication skills.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Assistant General Manager
Novelty House
Charlotte, NC
02.2021 - 05.2025
- Led operational efficiency initiatives to optimize workflow and reduce costs.
- Developed and implemented training programs for staff, enhancing team performance and service delivery.
- Coordinated scheduling and resource allocation to ensure optimal staffing levels during peak hours.
- Analyzed customer feedback to identify areas for service improvement, driving increased customer satisfaction.
- Supervised daily operations, ensuring adherence to company policies and standards across all departments.
- Collaborated with management to develop strategic plans aligning operational goals with overall business objectives.
- Mentored junior staff members, fostering a culture of continuous improvement and professional development within the team.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Developed partnerships with local businesses, expanding brand's presence and community involvement.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Service-oriented mindset
- Creative mixology
- Multilingual in Spanish and ASL
- Maintaining a clean bar
- Hospitality and accommodation
- Honest and dependable
- Collaboration and teamwork
- Issue resolution
Timeline
Office Assistant
Kora Multiservivios
04.2025 - 04.2026
Bartender
Carolina Adventure World
01.2023 - Current
Assistant General Manager
Novelty House
02.2021 - 05.2025