Penny Hammett
Rolesville
Summary
Versatile professional excelling in customer service and administrative support. Demonstrated success in service delivery, showcasing exceptional organizational skills and problem-solving abilities. Strong commitment to excellence and effective communication.
Overview
34
34
years of professional experience
Work History
Property Manager
Hammett Properties LLC
05.2012 - 06.2024
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations protecting owner and tenant.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely and efficient manner.
- Monitored timely receipt and reconciliation of rent collections.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Fostered positive relationships leading to high retention rates.
Pre K Classroom Assistant
Killearn United Methodist Preschool
08.2006 - 05.2007
- Established positive relationships with students, fostering a supportive and inclusive classroom community.
- Promoted a safe and nurturing atmosphere within the classroom, fostering emotional well-being among students.
- Cleaned and organized classroom
Vocational Rehabilitation Counselor
State of Florida
01.1992 - 12.1997
- Supported clients during both pre-employment preparation and post-placement adjustment periods for long-term success in the workforce.
- Collaborated with interdisciplinary teams for comprehensive client support and improved outcomes.
- Managed caseloads efficiently while adhering to ethical guidelines and maintaining high-quality service standards.
- Enhanced client self-sufficiency by developing personalized vocational rehabilitation plans.
- Coordinated with community resources to provide additional support services that complemented vocational goals.
Employment and Training Counselor
State of Florida
08.1990 - 12.1991
- Provided ongoing support to clients during their transition into from state assistance to employment.
- Facilitated regular workshops on resume writing, interviewing techniques, and networking skills to boost client employability.
- Enhanced client satisfaction through personalized career guidance based on individual needs and goals.
- Established strong rapport with clients by actively listening to their concerns and empathizing with their unique situations.
- Implemented an efficient case management system that streamlined workflow and improved service delivery outcomes.
Education
Bachelor of Science - Social Sciences
Florida State University
Tallahassee, FL08-1990
Associate of Science - Gender Studies
Gulf Coast State College
Panama City, FL05-1988
High School Diploma -
Mosley High School
Panama City, FL06-1986
Skills
- Customer service-focused
- Administrative support
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Excellent communication
- Organizational skills
Timeline
Property Manager
Hammett Properties LLC
05.2012 - 06.2024
Pre K Classroom Assistant
Killearn United Methodist Preschool
08.2006 - 05.2007
Vocational Rehabilitation Counselor
State of Florida
01.1992 - 12.1997
Employment and Training Counselor
State of Florida
08.1990 - 12.1991
Bachelor of Science - Social Sciences
Florida State University
Associate of Science - Gender Studies
Gulf Coast State College
High School Diploma -
Mosley High School
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