Peniel Katamba
Troutman,NC
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's
06.2024 - 08.2025
- Provided fast and friendly customer service
- Handled money, cash register, and online orders
- Prepared food, worked the fry station, and followed safety rules
- Trained new workers on simple tasks
- Helped during rush hours by staying calm, focused, and fast
- Kept my area clean and organized at all times
Crew Member
Jack in the Box
06.2023 - 09.2023
- Cooked and assembled meals with accuracy and speed
- Prepared ingredients at the start of each shift
- Cleaned kitchen tools and work surfaces
- Followed health and safety procedures
- Supported team members when the kitchen was busy
Education
No Degree -
Collège De Sacrés-Cœur
Kinshasa, DRCNo Degree -
West Cabarrus High School
Concord, NCNo Degree -
Mallard Creek High School
Charlotte, NCHigh School Diploma -
South Iredell High School
Statesville, NC05-2025
Associate of Science -
Mitchell Community College
Statesville, NC05-2025
Bachelor of Science - Economics
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2029
Skills
- Communication & Customer Service
- Friendly with customers
- Good at solving small problems
- Able to stay calm under pressure
- Teamwork
- Works well with different groups of people
- Helps other coworkers when needed
- Technical Skills
- Cash register experience
- Basic Excel and data skills
- Basic computer skills
- Very strong work ethic
- Fast learner
- Responsible and dependable
- Always on time
- Positive attitude and respectful to others
Accomplishments
- A Honor Roll
- Magna Cum Laude Graduate
- Academic Excellence in Math 1
- Strong performance in English as a second language
Affiliations
- Invited during dual enrollment
- Learned leadership, communication, and teamwork skills
Certification
- Food Handler Certificate (CTE)
- Safety and sanitation training
- Experience following workplace rules and procedures
Language Skills
French: Fluent
Lingala: Proficient
English: Proficient
LEADERSHIP, ACTIVITIES & AWARDS
- Junior Marshal – Mitchell Community College (Summer 2024)
- Chosen based on strong academic success
- Led graduates to correct seating and stage lines
- Helped organize the event behind the scenes
- Represented the school in a leadership role
Timeline
Crew Member
Wendy's
06.2024 - 08.2025
Crew Member
Jack in the Box
06.2023 - 09.2023
No Degree -
Collège De Sacrés-Cœur
No Degree -
West Cabarrus High School
No Degree -
Mallard Creek High School
High School Diploma -
South Iredell High School
Associate of Science -
Mitchell Community College
Bachelor of Science - Economics
University of North Carolina At Chapel Hill