Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Paula Roberts

Lumberton

Summary

Professional with strong background in servicing and client management, prepared to excel in specialist role. Proven ability to drive results through effective team collaboration and adaptability to changing needs. Skilled in managing accounts, resolving issues efficiently, and delivering high-quality service. Known for reliability, problem-solving abilities, and proactive approach in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Servicing Specialist

AgCarolina Farm Credit
04.2016 - Current
  • Managed customer inquiries and provided tailored solutions to enhance client satisfaction.
  • Coordinated loan processing by gathering necessary documentation and ensuring compliance with regulatory standards.
  • Post payments
  • Maintain and review daily reports
  • Assist customers with any issues
  • Assist loan officers with loan closings
  • maintain loan files after closing

Education

Bachelor of Science - Business Administration/ Accounting

UNC - PEMBROKE
Pemborke NC
05-1997

Skills

    Customer service -talking with members, loan officers, other team members within association

    Willing to serve in any task required

Interests

Enjoy spending time with family and friends, either at the beach in the summer time or hunting in the fall

Most of my extra time is spent on the family farm with my husband, whether its planting time or harvest season or just running errands

All enjoy helping out at my church, I volunteer as Preschool teacher and with youth events

Timeline

Servicing Specialist

AgCarolina Farm Credit
04.2016 - Current

Bachelor of Science - Business Administration/ Accounting

UNC - PEMBROKE
Paula Roberts