Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Holcomb

Kill Devil Hills

Summary

Dynamic leader with a proven track record at Coastal Ferry, adept in schedule management and fostering customer satisfaction. Excelled in strategic planning and team mentoring, significantly enhancing company culture and operational efficiency. Skilled in navigating complex challenges, ensuring punctuality, and driving team success through effective collaboration and customer service excellence.

Overview

14
14
years of professional experience
1
1
Certification
5
5
years of post-secondary education

Work History

Uber Driver

Uber
03.2024 - Current

Shop or pick up orders and delivery them in a timely fashion.

Co-owner and Vice Presiden

Coastal Ferry
06.2019 - 12.2024
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Assisted in recruiting, hiring and training of team members.

Team Leader

All Care Home Health Inc.
01.2017 - 02.2020
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Sales and Marketing

Advantage Sales And Marketing
03.2011 - 06.2017
  • Collaborated with sales and marketing teams to communicate product benefits and unique selling points effectively, driving increased demand from customers seeking high-quality products.
  • Coordinated with sales and marketing departments to develop targeted strategies aimed at increasing brand awareness and customer acquisition.
  • Worked closely with sales and marketing teams to understand customer needs better inform product development decisions.

Education

High School Diploma -

Manchester High School
Chesterfield
09.2006 - 06.2009

Business

Marshall University
Huntington, WV
09.2009 - 05.2010

Business

Blue Ridge Community College
Harrisonburg, VA
09.2011 - 05.2013

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Punctuality

Certification

  • First Aid Certification - American Red Cross.
  • Basic Life Support for Healthcare Providers (BLS) – American Heart Association.

Timeline

Uber Driver

Uber
03.2024 - Current

Co-owner and Vice Presiden

Coastal Ferry
06.2019 - 12.2024

Team Leader

All Care Home Health Inc.
01.2017 - 02.2020

Business

Blue Ridge Community College
09.2011 - 05.2013

Sales and Marketing

Advantage Sales And Marketing
03.2011 - 06.2017

Business

Marshall University
09.2009 - 05.2010

High School Diploma -

Manchester High School
09.2006 - 06.2009
Matthew Holcomb