Paul York
Reidsville
Summary
Resourceful Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction.
Overview
25
25
years of professional experience
Work History
Service Technician
Gray & Creech Office Solutions
Greensboro
02.2019 - Current
- Conducted preventive maintenance on a variety of machines and systems.
- Provided technical support to customers over the phone and in person.
- Performed onsite repair of equipment at customer locations.
- Maintained accurate records of service calls, repairs, and parts used.
- Tested repaired items to ensure functionality before returning them to customers.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Diagnosed problems and determined solutions for various customer issues.
- Collaborated with team members to complete projects efficiently and effectively.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Troubleshot electrical circuits using schematics and diagrams.
- Logged services performed in service ticket system.
- Reconditioned and repaired machine systems and components to return to operation.
Service Technician
SBS-Sharp
Greensboro
02.2002 - 10.2018
- Conducted preventive maintenance on a variety of machines and systems.
- Provided technical support to customers over the phone and in person.
- Performed onsite repair of equipment at customer locations.
- Maintained accurate records of service calls, repairs, and parts used.
- Assisted with installation projects at both residential and commercial sites.
Service Technician
Pitney Bowes
Greensboro
03.2000 - 02.2002
- Conducted preventive maintenance on a variety of machines and systems.
- Provided technical support to customers over the phone and in person.
- Performed onsite repair of equipment at customer locations.
Education
HVAC - Service
GTCC
Jamestown, NC06-1991
Skills
- Equipment maintenance
- Electrical troubleshooting
- Preventive maintenance
- Customer support
- Onsite repair
- Technical documentation
Accomplishments
Service Tech of the year 3 years
Affiliations
My time at home is spent mostly working around the house.
Timeline
Service Technician
Gray & Creech Office Solutions
02.2019 - Current
Service Technician
SBS-Sharp
02.2002 - 10.2018
Service Technician
Pitney Bowes
03.2000 - 02.2002
HVAC - Service
GTCC
Similar Profiles
Vance "Tommy" ZimmermanVance "Tommy" Zimmerman
Warehouse Manager at Gray & Creech Office SolutionsWarehouse Manager at Gray & Creech Office Solutions
Noah PearlNoah Pearl
Account Executive at Gray & Creech Office SolutionsAccount Executive at Gray & Creech Office Solutions
Mikaela De La CruzMikaela De La Cruz
Clerk at Gray County Tax OfficeClerk at Gray County Tax Office
Hayley StraderHayley Strader
Assistant Store Manager at Pandora JewelryAssistant Store Manager at Pandora Jewelry
Thomas DavisThomas Davis
Order Picker at AmazonOrder Picker at Amazon