Reliable Cable Technician with Number years of installation and service experience. Works with customers to address and resolve issues and maintain consistent quality service. Complies with NFPA72 regulations and company policies to promote worksite safety and customer satisfaction. Hardworking Job Title versed in managing high-volume service calls with professionalism and efficiency. Maintains company vehicle equipment, and parts inventories to meet on-call service needs. Expert-level troubleshooter with Number years of industry experience. Skilled team player with strong background in Type environments. Works well independently to handle assignments and always ready to go beyond basics.
Overview
15
15
years of professional experience
Work History
Security Installations Technician
Sonbert Security Systems
03.2023 - Current
Installed and configured security systems to ensure optimal functionality and compliance with industry standards.
Conducted thorough assessments of client properties to determine security needs and recommend appropriate solutions.
Provided training and support to junior technicians on installation protocols and equipment usage.
Collaborated with clients to develop customized security plans tailored to specific requirements and budgets.
Troubleshot technical issues on-site, ensuring timely resolution to minimize disruptions in service delivery.
Maintained accurate records of installations, repairs, and system updates for ongoing client support and service improvement.
Worked closely with manufacturers to resolve technical issues promptly, reducing downtime for customers.
Installed and Repaired and updated a wide range of systems from Access control, fire alarm, burglar alarm and camera systems
Types of systems I have worked with installed programming, Vista20p, Vista128, Firewolf,Firelink,Firelite,Silent-Knight, DSC Neo, Qolsys, 2gig edge, Alarm.com, Keyscan, Paxton, Hikvision are some of the systems
NFPA72 test and inspection of fire alarm systems
NICET knowledge but not certified
INSTALLATION TECHNICIAN
Cross Country Installation
11.2018 - Current
Installed appliances using hand and power tools and validated conformity to job specifications, manufacturer installation instructions and local codes.
Inspected in-progress and completed work to identify and correct quality issues.
Worked effectively both at heights and in confined spaces to completed efficient installations.
Communicated effectively and coordinated well with customer service teams and job leaders to handle challenges and consistently meet work deadlines.
Constructed frames and drilled holes to support installations.
Traveled across locations to handle orders for new and existing customers.
Completed emergency call-outs to effectively handle problems with customers' installations.
Inspected installed appliances for damage and initiated repairs before client handover.
Supervised repair and installation activities, enforcing compliance with quality standards.
Documented maintenance and repair activities using established methods.
Inspected finished products for damage and took remedial action. Installed equipment following precise instructions for maximum accuracy and safety.
Tested finished results to guarantee conformity to standard.
Quick learner with good computer abilities.
CONSTRUCTION FOREMAN
Orange County Resurfacing Solution's
02.2017 - 11.2018
Ensured proper operation of tools and equipment at the site following safety requirements.
Discarded construction waste according to safety guidelines and HAZMAT protocols.
Communicated with site supervisors and team members to report challenges and verify project requirements.
Safeguarded team and reduced hazards by adhering to and enforcing OSHA protocols.
Created patterned and textured concrete installations, including custom-designed logos and branding installations.
Utilized trowels and brooms to attractively finish surfaces.
Drafted cost and time estimates for proposed jobs, factoring in special requirements and material choices to tailor options for each customer.
Maintained material inventory to prevent work stoppages due to shortages, verifying presence of all necessary durable and consumable goods before each job.
Designed and installed concrete countertops, applying durable and to guard against damage from heat and liquids.
Completed installations for high-traffic commercial facilities, employing to thousands of individuals per day.
Inspected job sites for proposed installations, advising on safety viability of proposed plans.
Spread concrete mixtures to remove imperfections and cracks.
Applied pigmented concrete finishes replicating materials such as marble, granite and other stone.
Cured, sealed, and waterproofed concrete surfaces using correct compounds.
Required minimal oversight to complete job tasks.
Finished tasks and job duties, adhering to deadlines to avoid delays.
Volunteered for and tackled new assignments and tasks to ease staff burden.
Supported operations with consistent maintenance and updates of corporate files and records.
Kept work area organized and clutter-free.
Used good organizational skills to manage workload.
CABLE INSTALLATION TECHNICIAN
AWS Broadband Specialists
08.2014 - 04.2017
Maintained company vehicles and equipment according to established policies.
Performed work safely and in compliance with building codes, OSHA requirements and company guidelines.
Communicated with customers to assess needs, understand equipment malfunctions, or offer technical support.
Answered customer questions regarding residential or commercial services, pricing and installation.
Traveled safely to customer sites to perform repairs, maintenance, or troubleshooting.
Managed service orders, timesheets, and equipment lists to maintain accurate records.
Responded to dispatch requests for service calls and arrived at site with timeliness and professionalism.
Complied with company policies and applicable regulations when routing cables across external structures and within homes and offices.
Compiled correct parts, equipment and documentation for all service calls.
Tested installed cabling for transmission integrity and signal continuity.
Responded immediately to emergencies to remedy outages.
Completed in-depth tests of circuits and components to identify and trace malfunctions.
Verified telecommunications service by testing circuits, equipment, and alarms.
Ran wires between components and outside cable systems to complete home and business circuits.
Collaborated with technical service centers to coordinate solutions for complex installations and maintenance problems.
Troubleshot issues and repaired lines experiencing outages.
Adhered to strict safety codes and protocols to minimize fieldwork risks.
Worked in wide range of environments to install and maintain equipment.
TILE SETTER
Local 7 Carpenters Union
05.2010 - 02.2014
Prepared surfaces for tile with demolition, cleaning, waterproofing, crack suppression and leveling.
Read blueprints to mark and measure surfaces needing tile work.
Greeted homeowners or property staff to enter location and answer basic questions about work.
Marked, cut and shaped tiles for exact fit in odd spaces and corners.
Filled out job reports and project timesheets.
Loaded and unloaded materials, trowel, putty knife, hammer and other basic tools at site.
Made tile beds using mastic, glue, mortar, or thinset, applying with screeds, brushes and trowels.
Laid and set materials in specific patterns for decorative, mosaic, porcelain, ceramic, glass and stone projects.
Performed complex cuts using powered and manual saws to support fitting of prescribed materials.
Removed excess grout, dressed joints and corrected imperfections to leave customers with professional finishes.
Leveled and squared tile for well-aligned and pleasing installations.
Installed pre-cast units and polished pieces by hand or with power equipment.
Education
DIPLOMA - ELECTRICIAN
Orange-Ulster BOCES
Goshen, NY
06.2007
DIPLOMA - HIGH SCHOOL
Chester Academy
Chester, NY
06.2007
Skills
Emergency response
Work inspection resilient sealants
Quality assurance
Job planning mixtures standing up
Customer service
Basic carpentry concerns and Materials tracking
Equipment installation
Service records management marble, granite and other stone