Patrick M. Wood

• Conducted regular patrols to ensure safety and security of assigned areas.
• Responded to incidents and emergencies, providing timely assistance and support.
• Monitored surveillance systems to detect suspicious activities or breaches.
• Collaborated with local law enforcement to enhance community safety initiatives.
• Trained junior officers on protocols, procedures, and emergency response techniques.
• Developed incident reports detailing observations, actions taken, and outcomes achieved.
• Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.

Security & Safety Enforcement Patrol Duties Emergency Response Collaboration & Reporting

• Enforce all applicable local, state, and federal laws as they pertain to transit system security and public conduct.
• Enforce Charlotte Area Transit System (CATS) rules, policies, and codes of conduct across buses, light rail platforms, and transit center facilities.
• Respond to incidents including disturbances, thefts, assaults, fare evasion, or vandalism, and take appropriate enforcement action.
• Issue citations or warnings to violators of transit system rules or city ordinances as authorized.
• Conduct high-visibility foot, vehicle, and mobile surveillance patrols at the Charlotte Transportation Center and surrounding transit hubs.
• Monitor CTC platforms, waiting areas, restrooms, and adjacent public spaces to deter suspicious behavior or criminal activity.
• Observe and report unsafe conditions or maintenance issues to appropriate CATS departments
• Respond rapidly to incidents, accidents, medical emergencies, and evacuations, coordinating with first responders as needed.
• Assist in crowd control and emergency management during service disruptions or special event operations.
• Complete detailed incident and daily activity reports in accordance with department standards.
• Work collaboratively with Charlotte-Mecklenburg Police Department (CMPD), CATS Transit Police, Fire/EMS, and private security contractors.
• Provide witness statements, assist in investigations, and appear in court when required.

• Monitor access/control entry points: Check IDs, control who enters/exits to prevent unauthorized access.
• Identify and discourage suspicious behavior or activities. Be alert to loitering, attempts at theft, or harassment.
• Maintain a visible presence to deter crime, which carries extra weight in high‑crime areas.
• Manage waiting and reception areas: ensure clients are safe, calm, and compliant with facility rules.
• Respond to incidents: medical emergencies, disturbances, thefts, or other safety hazards. Alert higher authority / law enforcement as needed.
• Observe, report, document: keep logs of incidents, suspicious persons, property issues (damage, broken equipment, hazards).
• Maintain communication: with facility management, other security staff, possibly coordinate with local police for serious incidents.
• Enforce facility policies: safety protocols, visitor policies, hygiene (especially in a medical/plasma center), possible weapons‑free zones.
• Assist in loss prevention and property protection: secure entrances, lockups, verify deliveries, prevent theft of plasma equipment or supplies.

• Operational Leadership: Supervise and deploy patrol teams across high-risk sectors, ensuring area dominance through visibility, deterrence, and coordinated patrol patterns (foot, vehicle, and canine).
• K9 Deployment & Control: Utilize a trained patrol or detection canine for narcotics interdiction, suspect apprehension, evidence recovery, crowd control, and building/area searches. Maintain full control of the K9 in high-intensity, unpredictable environments.
• Threat Assessment & Rapid Response: Identify and neutralize potential threats through active patrol presence and swift engagement protocols. Provide immediate backup and containment during in-progress incidents (robberies, assaults, armed individuals, etc.).
• Intelligence-Driven Patrols: Coordinate with local law enforcement, intelligence sources, and crime analysts to identify high-threat zones. Lead patrol strategies based on crime trends, recent incidents, and surveillance data.
• Tactical Communication: Maintain clear, secure communication with dispatch, mobile units, and other agencies during joint operations or critical incidents. Provide real-time situational updates to command staff.
• Scene Control & Evidence Handling: Secure crime scenes, initiate K9 tracking or search protocols, and preserve physical evidence. Ensure all canine deployments are documented in accordance with legal and departmental standards.

Responsible for leading K9 security patrol teams in high-crime areas, ensuring the safety of people and property. Deploys with a trained working dog to detect threats (e.g., weapons, narcotics), deter criminal activity, and respond to incidents such as trespassing, theft, or disturbances. Supervises K9 handlers, schedules patrols, maintains K9 training and care standards, and coordinates with law enforcement when necessary. Provides a strong visible presence, conducts perimeter checks, and ensures rapid response to emergencies or suspicious activity.