Dynamic professional with a proven track record in enhancing customer engagement and executing effective product training at Red Flint. Skilled in pricing strategy and product launches, significantly boosted customer retention and satisfaction. leadership at Bountiful Gardens Greenhouses led to streamlined operations and cost reductions, showcasing strategic planning and interpersonal skills.
Overview
2025
2025
years of professional experience
Work History
Product Specialist
Red Flint
03.2019 - 08.2022
Assisted with demonstrations for Product or Service to showcase functionality.
Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
Trained and provided coaching to Number junior team members.
Boosted customer retention by providing exceptional product support and addressing user concerns.
Shipping Supervisor
Reliance Packging
Supervised shipping team of Number employees.
Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
Inspected loading operations for improvements in efficiency and safety.
Manager of Operations
Bountiful Gardens Greenhouses
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Streamlined operational processes by implementing efficient workflow management strategies.
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
Partnered with vendors and suppliers to effectively manage and budget.
Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Negotiated with suppliers to reduce costs, ensuring budget adherence and improving profit margins.
Utility / Winder Helper
Cascades Industries
I was responsible for learning how to operate every job in the plant to cove or fill in, re wind giant roll of paper
Sales Associate
Griffin Chrysler
09.2021 - Current
Sale new and preowned vehicles, make sure we had excellent customer service, some finance
Education
Turf Management - General Studies
Sandhills Community College
Pinehurst, NC
05.1996
Skills
Customer engagement
Product training
Product launches
Pricing strategy
Timeline
Sales Associate
Griffin Chrysler
09.2021 - Current
Product Specialist
Red Flint
03.2019 - 08.2022
Shipping Supervisor
Reliance Packging
Manager of Operations
Bountiful Gardens Greenhouses
Utility / Winder Helper
Cascades Industries
Turf Management - General Studies
Sandhills Community College
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