Patrick Climer
Summary
Dynamic operations leader with a proven track record at Cartson LLC, driving efficiency through Six Sigma and Lean practices. Expert in P&L management and team building, I successfully transformed divisions and renewed contracts, enhancing financial health and employee engagement. Committed to continuous improvement and strategic planning, I deliver impactful results.
Overview
32
32
years of professional experience
Work History
Sr Director of Operations
Cartson LLC
01.2015 - Current
- Transformed three divisions into a single streamlined operation.
- Managed operations for full-time staffing across various industries.
- Oversaw P&L and budgeting for 18 accounts, ensuring financial health.
- Coached managers on operational best practices in warehousing and customer service.
- Implemented Gemba Walks, Six Sigma, 5S, and Lean Practices to enhance labor standards.
- Developed metrics-driven strategies to optimize efficiency and employee engagement.
- Directed facilities maintenance operations, ensuring comprehensive coverage at all levels.
- Led business development initiatives, successfully renewing contracts for all sites.
Director of Operations
Container Pros / Can-Do Services
01.2015 - 01.2022
- Prepared raw data for Excel documents to ensure comprehensive coverage.
- Collected and verified data from municipalities and tax collection offices.
- Organized all data into spreadsheets for billing confirmation.
- Managed employee relations within HR functions to address issues effectively.
- Staffed for annual and seasonal operational needs to maintain workforce efficiency.
- Developed strategies to market and sell products to businesses in need.
- Oversaw six service accounts with a combined total of 50 employees.
- Analyzed system metrics to enhance operations and proactively resolve issues.
General Manager
Urban Express
01.2010 - 01.2015
- Directed operations for final mile home delivery service across seven states, successfully managing 10 distribution centers.
- Oversaw shipping, receiving, transportation, warehousing, and administration functions to ensure efficiency.
- Managed trucking dispatch and ensured DOT fleet compliance for seamless logistics operations.
- Planned and executed distribution and transportation strategies to optimize service delivery.
- Administered vendor accounts including IKEA, Home Depot, Lowe's, and Amazon to maintain strong business relationships.
- Increased site count from two to 10, significantly expanding operational capacity.
- Centralized call center responsibilities for all sites, enhancing communication for multiple contracted companies.
- Supervised independent contractor drivers and operational personnel to boost productivity and performance.
Operations Manager
Carolina Craft Distributor
01.2006 - 01.2010
- Supervised day-to-day operations of a $20M craft beverage distribution company.
- Oversaw expansion from 20,000 sq ft to 120,000 sq ft warehouse and added 60,000 sq ft facility in NC.
- Achieved sales objectives through engagement with diverse customer base from chain markets to corner bars.
- Managed cash flow and prepared bank deposits while checking in all drivers.
- Drove routes as needed to ensure timely deliveries and operational coverage.
- Held P&L responsibility, maintaining growth while reducing costs by 20% over 12 months.
- Executed and coordinated all tastings, promotional events, and festivals across NC and SC regions.
- Negotiated expenses related to forklifts, maintenance, supplies, building upkeep, and truck repairs.
Operations Manager
Carolina Foods
01.2003 - 01.2006
- Oversaw operations of three facilities totaling 260,000 sq ft for a $30M confectionery corporation.
- Managed recruitment, selection, and training processes for all warehouse and driving staff.
- Directed scheduling and coordination for 30 local and long-distance trucks daily.
- Maintained DOT compliance and fleet management for operational efficiency.
Operations Manager
Tryon Distribution
01.1999 - 01.2003
Field engineer
Southeastern Telecom
01.1995 - 01.1999
Trainer
Little Pigs Bar B Q
01.1993 - 01.1999
Education
MBA -
James Madison University
Harrisonburg, VABSBA -
Pfeiffer University
Misenheimer, NCCertified Six Sigma Black Belt -
GreyCampus
Skills
- P&L management
- Risk management
- Human resources management
- Team building and collaboration
- Networking and vendor management
- Continuous improvement (Kaizen)
- Service orientation
- Issue resolution
- Mentoring and coaching
- Operations management
- Gemba practices
- Strategic planning
- Project management
- Facilities management
- Supply chain management
Timeline
Sr Director of Operations
Cartson LLC
01.2015 - Current
Director of Operations
Container Pros / Can-Do Services
01.2015 - 01.2022
General Manager
Urban Express
01.2010 - 01.2015
Operations Manager
Carolina Craft Distributor
01.2006 - 01.2010
Operations Manager
Carolina Foods
01.2003 - 01.2006
Operations Manager
Tryon Distribution
01.1999 - 01.2003
Field engineer
Southeastern Telecom
01.1995 - 01.1999
Trainer
Little Pigs Bar B Q
01.1993 - 01.1999
MBA -
James Madison University
BSBA -
Pfeiffer University
Certified Six Sigma Black Belt -
GreyCampus
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