Patricia Seward
Fayetteville
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Procedure Tech/Manager
Integrated Pain Solutions
Fayetteville
6 2018 - Current
- Obtained patient medical history and vital signs, recorded data in EHR, and communicated concerns to physician.
- Assisted providers with sterile setup and operation of C-ARM for fluoroscopy procedures.
- Scheduled, canceled, and rescheduled patient appointments and procedures efficiently.
- Secured prior authorization for medications through NC Tracks.
- Recorded procedures, medications, and fluoro/KVP used during interventions.
- Created and updated procedure consent and discharge forms for patients.
- Collaborated with physicians and front office team to enhance communication.
- Sanitized, restocked, and organized exam rooms while managing inventory of supplies.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Managed inventory of medical supplies, ensuring availability and cost-effectiveness.
- Provided training to new employees on company policies and procedures.
Podiatrist Assistant/Foot Care Technician
Carolina Foot care
Fayetteville
01.2007 - 01.2013
- Collected blood, tissue, and other specimens for laboratory testing.
- Assisted physicians with medical procedures including wound dressing changes and suture removal.
- Executed administrative tasks such as scheduling appointments, managing billing inquiries, and ordering supplies.
- Handled filing paperwork and answered phones to maintain efficient office operations.
- Experience in performing diabetic foot care.
Administrative Assistant
Women's Wellness Center
Fayetteville
01.2005 - 01.2007
- Received and routed medical records.
- Sorted materials and file according to guidelines.
- Assisted all nurses with preparing and locating medical records for following business day.
- Responded to internal and external requests for information.
Medical Records Technician/ Switchboard Operator
Fayetteville Otolaryngology
Fayetteville
01.2000 - 01.2005
- Oversaw medical records and documents, inputted information into internal database, retrieved and relayed information for (6) provider's.
- Processed and organized incoming documentation for new patients.
- Answered phones and directed (9) multi-line phone system.
- Ensured all bank deposits and errands made daily for office.
- Performed clerical tasks photocopying, faxing, mailing, scanning and archives medical records as appropriate.
- Prepared charts for upcoming appointments and ensured timely completion of all Medical Record Request.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Kept accurate log of requests for medical information and records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Uploaded physician progress notes, history and physicals into electronic medical records
- Maintained patient confidence by keeping patient records information confidential
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers
- Reviewed charts and flagged incomplete or inaccurate information..
Procedure Tech/Medical Assistant/Check in and Out
National Spine And Pain Center/ Interventional Pain Center
Lumberton
1 2016 - 6 2018
- Supported providers during spinal cord stimulator trials and procedures.
- Obtained referrals and pre-authorizations for medications, MRIs, X-rays, and CT scans.
- Verified patient eligibility and benefits for treatments and hospitalizations.
- Processed samples while ensuring compliance with medical protocols.
- Prepared and transmitted claims using billing software for prompt reimbursements.
- Managed daily appointment schedules, including cancellations and no-show records.
- Uploaded physician notes and patient histories into electronic medical records accurately.
- Communicated effectively with patients regarding medications and follow-up inquiries after procedures.
Education
Registered Medical Assistant/ AMT - CPR Certified
Fayetteville Technical Community College
Fayetteville, NC2016
Skills
- Medical billing and records administration
- Specimen handling and processing
- Sterilization of surgical equipment
- Proficiency in Microsoft Office
- Appointment scheduling and coordination
- Taking vital signs
- Insurance verification and authorization
- Communication skills
- Expertise in EHR software
- Operation of multi-line phones
- Management of inventory
- Coordination of schedules
- Ability to multi-task
- Resolution of issues
- Assistance with X-ray procedures
- Sterilization
- Attention to detail
- HIPAA compliance
Name
NC,sewardtrish19@gmail.com,(910)850-8495,(910)850-8495,28306,Fayetteville,7819 King Rd
Certification
- Registered Medical Assistant 2016
- American Medical Technologist 2016
Timeline
Podiatrist Assistant/Foot Care Technician
Carolina Foot care
01.2007 - 01.2013
Administrative Assistant
Women's Wellness Center
01.2005 - 01.2007
Medical Records Technician/ Switchboard Operator
Fayetteville Otolaryngology
01.2000 - 01.2005
Procedure Tech/Manager
Integrated Pain Solutions
6 2018 - Current
Procedure Tech/Medical Assistant/Check in and Out
National Spine And Pain Center/ Interventional Pain Center
1 2016 - 6 2018
Registered Medical Assistant/ AMT - CPR Certified
Fayetteville Technical Community College
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