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Associate Principal Engineer

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Results-driven Account Executive with a strong background in employee benefits, Human Resources, healthcare support, and financial reporting. Experienced in managing client relationships, overseeing enrollments and renewals, and partnering with insurance carriers to ensure seamless service delivery. Skilled in care management, guiding clients through complex healthcare systems, and advocating for optimal outcomes. Known for leading open enrollment meetings, resolving claims and billing issues, and optimizing benefit plans to enhance client satisfaction and overall experience.

Dynamic professional with a track record of excelling in high-pressure environments, utilizing strong interpersonal skills and effective multitasking abilities. Proven adaptability to new settings and rapid mastery of software applications. Committed to delivering exceptional customer service and enhancing organizational reputation through consistent and organized practices.

Detail-oriented Payroll & Benefits Manager with proven success in payroll administration, benefits management, and compliance auditing for over 1,500 employees. Dedicated to ensuring accurate reporting and regulatory adherence.

Strategic HR leader with extensive experience in employee relations, talent acquisition, performance management, and benefits administration, including work in Fortune 500 environments. Adept at driving organizational change, managing sensitive HR matters, and fostering productive, compliant, and cohesive workplaces. Proven track record in mergers, multi-site HR support, union and non-union environments, and complex employee relations, delivering measurable business impact.

PATRICIA FLORES-COLEMAN

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Cobra Account Manager/FMLA Case Manager

Care Navigator OS/ Behavioral Health

Dedicated Concierge Customer Service

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Cobra HR Administration - Cobra Administration

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Cobra HR Administration - Cobra Administration

Cobra Account Manager/FMLA Case Manager

Care Navigator OS/ Behavioral Health

Dedicated Concierge Customer Service

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