Paolo Giampietro
Asheville
Summary
Dynamic leader with proven expertise in operations management and relationship building, honed across roles from General Manager at West Village Market to Owner of Jungle City AVL. Excelled in driving business growth, fostering team cohesion, and enhancing customer retention. Achieved significant improvements in efficiency and profitability through strategic vision and effective problem resolution.
Overview
10
10
years of professional experience
Work History
General Manager
West Village Market
11.2022 - 01.2025
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Owner
Jungle City AVL
01.2020 - 11.2022
- Managed day-to-day business operations in a successful landscaping company.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
Office Manager
Broad Street Movers
04.2015 - 01.2020
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed a team of 25 employees in daily tasks regarding intra and interstate relocation.
- Oversaw maintenance of commercial moving truck fleet
Education
Bachelor of Arts - English Literature
Rutgers University
New Brunswick, NJ05-2004
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Relationship building
- Customer retention
Timeline
General Manager
West Village Market
11.2022 - 01.2025
Owner
Jungle City AVL
01.2020 - 11.2022
Office Manager
Broad Street Movers
04.2015 - 01.2020
Bachelor of Arts - English Literature
Rutgers University
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