Paola Silva Diaz
Goldsboro
Summary
Hello i am Paola a Detail-oriented receptionist with strong customer service and effective communication skills. Committed to creating a welcoming environment while maintaining confidentiality and efficiently managing client interactions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
Work History
Receptionist
Mount Olive Eye Care
Mount Olive
02.2025 - Current
- Greeted patients warmly and assisted with check-in procedures.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured cleanliness and organization of reception area to create welcoming and professional a welcoming and professional environment.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained client accounts by accurately recording and updating personal and financial information to support efficient service delivery.
- Transmitted information or documents to customers via email, mail, or fax to ensure timely communication.
Education
High School Diploma -
Wayne Community College
Goldsboro, NC05-2025
Skills
- Customer service
- Appointment scheduling
- Attention to detail
- Multitasking Abilities
- Flexible and adaptable
- Problem-solving
- Effective communication
- Team building
- Flexibility
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Custom Section 1
- A Little about myself I am 20 years old and recently became a fiance I love to work. I am a very happy person I am the 3rd oldest of 9 kids, I enjoy working to help people I am professional under pressure and will always keep a calm face. I myself take Punctuality very seriously I highly value other's time. I take care of the jobs I work I am applying for this job because I know I will love it I have experience working 12 hour shifts and working overnight I am excited to meet my new coworkers
Timeline
Receptionist
Mount Olive Eye Care
02.2025 - Current
High School Diploma -
Wayne Community College