Paola Jimenez Torres
Concord
Summary
Dynamic and dependable professional with experience at ASHA and Navient Counseling, adept in recordkeeping and fluent in English and Spanish. Excelled in creating welcoming atmospheres and streamlining processes, demonstrating creativity and strong multitasking abilities. Proven track record of quickly learning new skills and significantly improving service delivery.
Overview
4
4
years of professional experience
Work History
Front of House Staff Member
ASHA
03.2021 - Current
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Greeted customers and answered inquiries regarding menu items and specials.
Intern
Navient Counsouling
05.2023 - 08.2023
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
Education
Bachelor of Science - Education
University of North Carolina At Greensboro
Greensboro, NC01-2029
Skills
- Recordkeeping
- Dependable and reliable
- Creativity and innovation
- Multitasking and organization
- English and Spanish fluency
- Quick learner
- Fast learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Turkish
Elementary
Timeline
Intern
Navient Counsouling
05.2023 - 08.2023
Front of House Staff Member
ASHA
03.2021 - Current
Bachelor of Science - Education
University of North Carolina At Greensboro
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