Pamela Thorp
Shelby
Summary
Dedicated Registered Nurse with extensive experience at Advocate Health Care, adept in medication and IV administration and excelling in compassionate care. Proven track record in improving patient outcomes by over 30% through effective collaboration, critical thinking, and patient advocacy. Skilled in leading teams to deliver high-quality, patient-centered care while ensuring adherence to healthcare regulations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Registered Nurse
Advocate Healthccare
04.2019 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
RN Floor Nurse
Advocate Health Care
09.2012 - 04.2017
- Utilized [Software] to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
- Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
- Maintained high standards of clinical excellence through regular participation in professional development opportunities and staying current with industry best practices.
- Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
- Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Modified patient health treatment plans by observing patient conditions and responses.
- Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Boosted staff morale by fostering an inclusive work environment that valued teamwork and open communication amongst colleagues.
- Improved patient care by providing compassionate and comprehensive nursing support on a busy hospital floor.
- Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
- Eased anxiety among patients facing challenging diagnoses or treatments by offering emotional support and empathetic guidance throughout their healthcare journey.
- Recorded details regarding therapies to keep patient charts updated.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Home Care Coordinator
Advocate Health Care
04.2010 - 09.2012
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Monitored patients'' progress and adjusted care plans accordingly for optimal results.
- Streamlined communication between patients, caregivers, and medical professionals for better overall care.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Evaluated caregiver performance through regular assessments, providing feedback for improvement when needed.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
Registered Nurse
Advocate Health Care
07.2000 - 09.2012
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Education
Bachelor of Science - Nursing
Carolinas College of Health Sciences
Charlotte, NC08-2026
Associate of Applied Science - Nursiing
Foothills Nursing Consortium
Shelby, NC07-2005
Skills
- Medication and IV administration
- Compassionate care
- Scheduling and staffing
- Medication administration
- Healthcare regulations
- Professionalism and ethics
- Direct patient care
- Patient assessments
- HIPAA compliance
- Client advocacy
- Discharge planning
- Medical terminology
- Patient assessment
- Monitoring vital signs
- First aid and CPR certification
- Blood draw and sample collection
- Patient education and counseling
- Patient and family advocacy
- Clinical judgment
- Emergency diagnostics
- Home care regulations
- Patient safety
- Teamwork
- Infection control measures
- Customer service
- Verbal and written communication
- Wound care
- Problem-solving
- Patient monitoring
- Attention to detail
- Care planning
- Compassionate and caring
- Conflict resolution
- Patient management
- Reliability
- Physical assessments
- Excellent communication
- Critical thinking
- Staff management
- Patient evaluation
- CPR certification
- Telemetry monitoring
- Family education
- Licensed RN
- Active listening
- Taking vitals
- Employee performance evaluations
- Adaptability and flexibility
- Nursing staff leadership
- Medical clinical procedures
- Medication distribution
- Patient discharge
- Electronic health records
- Project management
- Basic life support for health care providers (BLS)
- Physical assessment
- Vitals monitoring
- EMR systems
- Performance monitoring
- Performing ekgs
- Complex Problem-solving
- Staff scheduling
- Proper catheter insertion/removal
- Data analysis
- Intake and discharge
- Critical care nursing
- Safety protocols
- Employee training program
- Risk management
- Chart updating
- Task prioritization
- Vaccine administration
- Infection control
- Administrative staff supervision
- Health promotion
- ADL assistance
- Goal setting
- Patient relations
- Professionalism
- Patient advocacy
- HIPAA education
- Group and individual instruction
- Emergency care
- Administering immunizations
- Continuous improvement
- Emotional intelligence
- Adaptability
- Written communication
- Patient examination
Accomplishments
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Documentation - Ensured charting accuracy through precise documentation.
- Intensive Care - Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
- Patient Care - Delivered compassionate care that exceeded hospital requirements.Successfully provided quality care to [number of] patients in [type of] environment.
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
- OSHA Certified
- CPR/AED Certification
Timeline
Registered Nurse
Advocate Healthccare
04.2019 - Current
RN Floor Nurse
Advocate Health Care
09.2012 - 04.2017
Home Care Coordinator
Advocate Health Care
04.2010 - 09.2012
Registered Nurse
Advocate Health Care
07.2000 - 09.2012
Bachelor of Science - Nursing
Carolinas College of Health Sciences
Associate of Applied Science - Nursiing
Foothills Nursing Consortium
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