Pamela Mccorkle
Burlington
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
4
4
years of professional experience
Work History
Bartender
Hilltop Sports Bar
Newton
11.2024 - Current
- Provided prompt beverage service to enhance customer satisfaction and foster repeat business.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Assisted in developing new drink recipes based on seasonal ingredients and customer preferences.
- Managed inventory levels and placed orders for liquor and supplies to prevent shortages.
- Handled customer complaints professionally and efficiently to maintain a positive bar atmosphere.
- Executed cash handling procedures to minimize discrepancies and ensure financial accuracy.
- Conducted regular checks on stock levels and rotated inventory to maintain freshness.
- Delivered exceptional service by remembering customer preferences and personalizing interactions.
- Participated in team meetings to discuss bar strategies and improve service quality.
- Executed drink orders accurately, ensuring quality control and consistency in preparation.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Server/Delivery Driver
Geppetos Restaurant
Newton
09.2021 - Current
- Delivered prompt and friendly service to enhance dining experience for guests.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Processed orders efficiently, ensuring accuracy and timely delivery to customers.
- Collaborated with kitchen staff to ensure smooth service and order accuracy.
- Maintained cleanliness and organization of dining area throughout shifts.
- Monitored dining area for guest needs, providing attentive service throughout meals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared drinks according to standard recipes.
Education
Some College (No Degree) - Computer And Information Sciences
Gaston College
Dallas, North Carolina, NCSkills
- Beverage preparation
- Inventory management
- Cash handling
- Customer service
- Personalization techniques
- Communication skills
- Engaging personality
- Professional appearance
Timeline
Bartender
Hilltop Sports Bar
11.2024 - Current
Server/Delivery Driver
Geppetos Restaurant
09.2021 - Current
Some College (No Degree) - Computer And Information Sciences
Gaston College