PAMELA J SOUZA
Burlington
Summary
Work for a company that actively supports its employees, contribute positively to the team, and foster a professional, trusting environment for everyone.
Overview
16
16
years of professional experience
Work History
Bus Operator
Go Durham/ RATP Dev
Durham, NC
09.2023 - Current
- Operated buses safely and efficiently, adhering to established schedules and routes.
- Provided exceptional customer service, assisting passengers with inquiries and ensuring a positive travel experience.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Monitored traffic conditions and adjusted routes as necessary to maintain timely service delivery.
Cage Supervisor
Northern Quest Casino
Airway Heights, WA
01.2023 - 08.2023
- Supporting the cashiers with money transaction issues, solving variances and over-riding. Verify money handling of large jackpots. Scheduling, placement, mentoring cashiers. Check writing for slot jackpots. Tracking Title 31. Cash recyclers, NRT& ATM rolling and balancing. Accounting of daily vault cash/chips. Processing legal documents as win/loss and W-2G, SS# & identification verifying.
- Work verification 877-871-6772 Cage Manager Cat Hill
Mobile Supervisor-Phlebotomist-CDL Driver
Vitalant Blood Collection
Spokane, WA
04.2018 - 01.2023
- Leadership, customer service, safety of vehicles, donors and staff. Working along the side of recruitment and coordinators. Blood drives have an energetic atmosphere, offering quality care to donors who are helping save lives. Traveling 150 miles from Spokane to reach communities.. Preparing the coach, setting up internet connections, assigning staff to their tasks, communicating with customers, processing and shipping blood products, and handling document Providing care for donors experiencing reactions, along with counseling, rewarding, mentoring, and training new staff. Responsibilities also include collecting blood and screening donors.
- Work verification 800-367-5690 Supervisor Kelsey Mathison
Medical Route Driver
Linde Lifegas
Sarasota, FL
10.2016 - 03.2018
- Delivered essential medical gases for patients in private homes and hospitals, Handling assortment of medical gases. Followed all safety precaution loading and delivery daily orders.
- Work verification 1-844-445-4633 Supervisor Paul Ingram
Sales Route Associate
Frito Lay / PepsiCo
Spokane, WA
12.2012 - 10.2016
- Handled product delivery, ordering, sales, rotation, and displays for stores, along with warehouse and merchandising duties. Met weekly sales targets and maintained regular communication with managers.
- Work verification 800-367-5690 Sales Manager Dan Huette
Coach Operator
King County Metro
Seattle, WA
09.2011 - 12.2012
- Part-time driver during peak ridership hours for the Seattle transit system, delivering reliable and courteous service with a focus on safety and time management. Operated coaches ranging from 40 to 59 feet in length.
- Work verification 866-295-7363 Supervisors rotated
Liquor Sales Supervisor
Washington Liquor Board.gov
Seattle, WA
02.2010 - 06.2012
- Customer service, training clerks, assigning responsibilities, money handling, ordering, inventory, pricing, claims, scheduling and counseling staff, PC skills, claims, adjustments.
- Work verification 800-367-5690 Manager Joel Hoffman
Education
No Degree - Business Accountancy
Spokane Falls Community College
Spokane, WADiploma - Required Classes
North Central
Spokane, WASkills
- Mapping skills
- Safe driving skills
- Customer relations skills
- Clean driving record
- Customer service
- Time management
- Incident reporting
- Defensive driving
Timeline
Bus Operator
Go Durham/ RATP Dev
09.2023 - Current
Cage Supervisor
Northern Quest Casino
01.2023 - 08.2023
Mobile Supervisor-Phlebotomist-CDL Driver
Vitalant Blood Collection
04.2018 - 01.2023
Medical Route Driver
Linde Lifegas
10.2016 - 03.2018
Sales Route Associate
Frito Lay / PepsiCo
12.2012 - 10.2016
Coach Operator
King County Metro
09.2011 - 12.2012
Liquor Sales Supervisor
Washington Liquor Board.gov
02.2010 - 06.2012
No Degree - Business Accountancy
Spokane Falls Community College
Diploma - Required Classes
North Central