Pamela Gavurnik
Mt Holly
Summary
Loan Portfolio Management | Commercial Lending | Credit Risk Assessment
Analytical and seasoned professional with extensive experience in commercial lending, relationship management, and financial services. Robust expertise in planning, developing, and implementing commercial loan procedures, policies, and strategies for maximum compliance and timely execution. Adept at advising clients on full range of banking services, including loans, credit, and treasury solutions, while cultivating long-term client relationships. Proven success in managing complex loan portfolios, overseeing transactions, and resolving customer issues to drive business growth.
- Skilled in cross-functional collaboration, engaging with legal teams, title companies, and internal departments for seamless loan closings and enhanced operational efficiency.
- Strong leadership capabilities, committed to mentoring teams and delivering strategic insights to support defined goals.
Overview
17
17
years of professional experience
Work History
Business Banking Lending Assistant
Truliant Federal Credit Union
09.2018 - 09.2021
- Provided comprehensive support to all members of Commercial Lending Team.
- Managed all due diligence processes following loan approvals.
- Collaborated effectively with clients, attorneys, title companies, and other partners.
- Oversaw collection of financial documentation, resolution of exceptions, and completion of other assigned tasks.
- Maintained professional interactions with customers, employees, and partner departments.
Served as key member of SBA PPP loan team.
Commercial Support Specialist
HomeTrust Bank
07.2018 - 09.2018
- Supported all members of Commercial Lending Team in attaining organizational targets.
- Onboarded new employees and facilitated training for existing team members.
- Implemented new wire procedures in alignment with regulatory requirements.
- Orchestrated successful roll-out of key initiatives, including Business Banking, Nautilus system, and
- Treasury Sales and Services Specialist programs.
- Communicated professionally with customers, employees, and partner departments.
Commercial Banking Associate
Hometrust Bank
08.2014 - 07.2018
- Assisted with client account management and service inquiries and offered personalized solutions.
- Processed loan applications and maintained precise client records.
- Conducted financial analysis and credit assessments to support lending decisions and manage risk.
- Coordinated ideal communication between departments and clients.
- Helped resolve individualized issues and ensure smooth banking operations.
Commercial Loan Officer Assistant
Bank of Commerce
12.2013 - 08.2014
- Offered continuous support to Commercial Relationship Managers.
- Carried out all due diligence after loan approval for optimal outcomes.
- Verified accuracy and directed complex commercial loans to closing.
- Interacted with clients, attorneys, title companies, and various partner departments within bank.
- Organized collection of financials, cleared exceptions, and completed all assigned tasks.
- Demonstrated professionalism in collaborations with customers, employees, and diverse stakeholders.
- Facilitated smooth and timely closure of all loans, driving operational efficiency and client satisfaction.
Admin Specialist
Community One Bank
05.2012 - 06.2013
- Contributed to rebranding during Community One's acquisition of Bank of Granite.
- Partnered with graphic designers to create new look, color scheme, and logo for bank.
- Headed variety of events for rebranding launch and customer engagement.
- Directed all operations linked with annual United Way campaign.
- Performed wide range of tasks assigned by Marketing Executive.
- Engaged professionally with customers, employees, vendors, and partner departments.
AVP, LOA Manager
Bank of Granite
05.2004 - 05.2012
- Administered end-to-end process for employee leave of absence requests, guaranteeing compliance with company policies and legal requirements.
- Cooperated with HR and department leaders for seamless integration of leave management and workforce planning.
- Guided employees in navigating leave options, addressing concerns, and ensuring timely communication.
- Streamlined LOA processes, improving efficiency and reducing response times for leave approvals.
- Maintained accurate records of all leave cases with proper documentation and confidentiality in line with company standards.
Education
High School Diploma -
Gwinn High School
Skills
- Client Advisory
- Financial Analysis
- Strategic Partnerships
- Treasury Management Solutions
- Business Continuity Planning
- Loan Servicing & Collections
- Team Building & Leadership
- Cross-Functional Collaborations
- Change Management
- Business Development
- Regulatory Compliance
- Reporting & Documentation
ADDITIONAL EXPERIENCE
FIRST COMMERCE BANK, BRANCH MANAGER
BB&T, CUSTOMER SERVICE SPECIALIST
UNITED CAROLINA BANK, TELLER SUPERVISOR, VAULT TELLER/ATM TELLER
PROFESSIONAL DEVELOPMENT
AMERICAN BANKERS ASSOCIATION (ABA), VARIOUS YEARLY COMPLIANCE & TRAINING COURSES
Timeline
Business Banking Lending Assistant
Truliant Federal Credit Union
09.2018 - 09.2021
Commercial Support Specialist
HomeTrust Bank
07.2018 - 09.2018
Commercial Banking Associate
Hometrust Bank
08.2014 - 07.2018
Commercial Loan Officer Assistant
Bank of Commerce
12.2013 - 08.2014
Admin Specialist
Community One Bank
05.2012 - 06.2013
AVP, LOA Manager
Bank of Granite
05.2004 - 05.2012
High School Diploma -
Gwinn High School