Pamela Beale
Scotland Neck
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Alorica Calling Center
Rocky Mount
01.2018 - 05.2023
- Handle phone calls, and customer service support.
- Also billings department and handling credit accounts
Nursing Assistant
OUR COMMUNITY HOSPITAL
Scotland Neck
02.2021 - 03.2022
- Blood pressure checks, diabetes checks.
- Worked with Dementia patient.
- Bathing, feeding
Dietary Aide
Scotland House
Scotland Neck
05.2019 - 09.2019
- Inventory, cooked, prepared foods, assist cook
Food Service Worker(Deli Manager)
Food Lion
Scotland Neck
05.2008 - 10.2018
- Managed eight people, decorated cakes, baked bread, ordered trucks, inventory, planograms, displays, scheduling, merchandising, customer services, worked cash registered, handle money, office work, displays and customer services as well as big box experience.
- Supervised 14 crew members.
Office Assistant(cashier) Key Holder
Kerr Drug, Inc
Scotland Neck
04.2003 - 02.2010
- Customer services, lead team member, inventory, order trucks
Education
diploma - math
Halifax Community College
Halifax, NCHigh School -
Southeast Halifax High School
Halifax, NCSkills
- Customer Service
- Merchandising
- Bilingual
- Retail Sales
- Planograms
- Food Service
- Cold calling
- Dietary department experience
Certification
CPR Certification
Timeline
Nursing Assistant
OUR COMMUNITY HOSPITAL
02.2021 - 03.2022
Dietary Aide
Scotland House
05.2019 - 09.2019
Customer Service Representative
Alorica Calling Center
01.2018 - 05.2023
Food Service Worker(Deli Manager)
Food Lion
05.2008 - 10.2018
Office Assistant(cashier) Key Holder
Kerr Drug, Inc
04.2003 - 02.2010
diploma - math
Halifax Community College
High School -
Southeast Halifax High School
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