Pamala Teague
Maggie Valley
Summary
I have worked for Haywood County Health and Human Services for the past 24 years. I am knowledgeable about forecasting department goals and objectives. I am highly effective at driving quality and accuracy to improve performance of staff. I have been the Income Maintenance Supervisor with several years of hands-on experience to ensure the accuracy of approximately two million dollars in Medicaid funding for Long Term Care and Special Assistance. I am a friendly, dependable and punctual individual possessing strong eye-for-detail and sound knowledge of quality standards. I will be retiring soon from my current position with 25 years with Haywood County Health and Human Services and look forward to taking on a new chapter.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Income Maintenance Supervisor
Haywood County Health and Human Services
Clyde
02.2001 - Current
- Supervise the Long Term Care, Special Assistance, and CAP Medicaid Team in all daily activities.
- Ensured accuracy for Medicaid financial eligibility
- Trained employees to determine eligibility for Long-Term Care, Special Assistance, and Community Alternative Medicaid Programs.
- Pulled reports for all Medicaid Programs
- Reconciled time cards for the team to ensure accuracy
- Reconciled Daysheets to ensure correct amount was received from the State.
- Monitored audits to ensure accuracy
- Pull reports in NC Tracks and NC Fast systems
- Troubleshoot cases in NC Fast to ensure accuracy.
Education
Associate of Arts - Business Administration
Haywood Community College
Clyde, NC05-2000
Certificate Program - Pharmacy Technician
US Career Institute
Online Skills
- Employee training
- Team leadership
- Document management
- Quality assurance
- Attention to detail
- Problem solving
- Data reporting
- Case troubleshooting
Certification
- I am currently enrolled with the online Pharmacy Technician Program with the US Career Institute.
References
References available upon request.
Timeline
Income Maintenance Supervisor
Haywood County Health and Human Services
02.2001 - Current
Associate of Arts - Business Administration
Haywood Community College
Certificate Program - Pharmacy Technician
US Career Institute
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