Paityn Therrien
Fayetteville
Summary
Detail-oriented professional with expertise in cash handling and staff scheduling. Known for resolving customer inquiries efficiently, ensuring high-quality service delivery. Ready to leverage skills to enhance operational workflows and customer engagement.
Overview
4
4
years of professional experience
Work History
Cashier Manager
Food Lion
Cameron, NC
02.2022 - 07.2025
- Trained new cashiers on register operations and customer interaction techniques.
- Supervised cashiers to ensure efficient customer service during peak hours.
- Managed cash handling procedures to maintain accuracy and security standards.
- Coordinated scheduling for cashier staff to optimize coverage and workflow.
- Resolved customer complaints and inquiries to enhance shopping experience.
- Implemented training programs to improve team performance and service quality.
- Monitored register performance and addressed issues promptly for smooth operations.
- Collaborated with management on promotions to drive sales and customer engagement.
- Managed and trained cashiers on proper cash handling procedures.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
Grocery Clerk
Food Lion
Cameron, NC
02.2022 - 07.2025
- Assisted customers with inquiries and provided product recommendations.
- Stocked shelves and organized merchandise for optimal presentation.
- Maintained cleanliness and organization of store areas and displays.
- Restocked inventory levels to ensure product availability for customers.
- Collaborated with team members to enhance customer service experience.
- Monitored expiration dates and rotated products to ensure freshness.
- Handled returns and exchanges, addressing customer concerns promptly.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Set up displays for seasonal promotions or events in accordance with company guidelines.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
Crew Member
KFC
Cameron, NC
06.2021 - 01.2023
- Prepared food items following KFC's quality and safety standards.
- Served customers efficiently in a fast-paced environment.
- Maintained cleanliness of dining area and kitchen equipment.
- Operated kitchen equipment, including fryers and grills, safely.
- Handled cash transactions and processed customer payments accurately.
- Assisted team members in training new crew members effectively.
Barn Hand
Leilani Mae Horse Rescue
Linden, NC
06.2021 - 01.2022
- Fed and watered horses daily to ensure proper nutrition and hydration.
- Cleaned stalls and paddocks to maintain a safe and healthy environment.
- Assisted with grooming and tacking up horses for therapy sessions.
- Monitored horse behavior for signs of illness or discomfort during care routines.
- Supported volunteers in maintaining farm equipment and supplies effectively.
- Organized feed storage area for easy access and inventory management.
- Helped with basic first aid procedures under guidance from experienced staff.
- Participated in training sessions on animal care best practices and safety protocols.
- Provided daily care for horses including feeding, watering, exercising and turnout time.
- Handled, walked, and brushed horses.
- Monitored feed supply levels to ensure adequate nutrition for all animals on the property.
Education
High School Diploma -
Overhills High School
Spring Lake, NC05-2024
Associate of Science - Developmental Psychology
Central Carolina Community College
Sanford, North Carolina, NC05-2022
Skills
- Cash handling
- Register operations
- Team training
- Customer service
- Inventory management
- Staff scheduling
- Verbal communication
- Interpersonal communication
- Good Telephone Etiquette
- Data entry
- Critical thinking
- First Aid/CPR
- Team management
- Customer relations
- Software: Microsoft Excel, PDF tools, (Adobe/browser), POS system, digital order systems
- Data and Administrative Skills: Data Entry, File Handling, File Handling, Application Processing, Information Look Up, Documentation
- Google drive
- Troubleshooting
- Friendly, positive attitude
- Research
- Effective communication
- Attention to detail
- Conflict resolution
Timeline
Cashier Manager
Food Lion
02.2022 - 07.2025
Grocery Clerk
Food Lion
02.2022 - 07.2025
Crew Member
KFC
06.2021 - 01.2023
Barn Hand
Leilani Mae Horse Rescue
06.2021 - 01.2022
High School Diploma -
Overhills High School
Associate of Science - Developmental Psychology
Central Carolina Community College