Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paisleigh Falk

Ellenboro,NC

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hibbetts Sports
10.2022 - Current
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints.
  • Offered hands-on assistance to customers, assessed needs, and maintained current knowledge of customer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and future needs.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies
  • Scheduled staff shifts with proper coverage during peak shopping hours without exceeding labor budgets.

Front End Team Member

Food Lion
01.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

Dental Assisting

Isothermal Community College
Spindale, NC
07-2025

Skills

  • Customer service
  • Sales growth
  • Professionalism and etiquette
  • Patient education
  • Restorative dentistry

Certification

- Radiology Certification

- Coronal polish Certification

- Infection Control Certification

- SPICE Certification


Timeline

Assistant Manager

Hibbetts Sports
10.2022 - Current

Front End Team Member

Food Lion
01.2022 - 10.2022

Dental Assisting

Isothermal Community College

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Paisleigh Falk