Paisleigh Falk
Ellenboro,NC
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hibbetts Sports
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints.
- Offered hands-on assistance to customers, assessed needs, and maintained current knowledge of customer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and future needs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies
- Scheduled staff shifts with proper coverage during peak shopping hours without exceeding labor budgets.
Front End Team Member
Food Lion
01.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
Dental Assisting
Isothermal Community College
Spindale, NC07-2025
Skills
- Customer service
- Sales growth
- Professionalism and etiquette
- Patient education
- Restorative dentistry
Certification
- Radiology Certification
- Coronal polish Certification
- Infection Control Certification
- SPICE Certification
Timeline
Assistant Manager
Hibbetts Sports
10.2022 - Current
Front End Team Member
Food Lion
01.2022 - 10.2022
Dental Assisting
Isothermal Community College