Paige Rathbun
Hamptonville
Summary
Highly motivated and experienced professional with integrity, strong work ethic, and leadership skills. Demonstrates a positive attitude and is ready to develop further in a new and dynamic environment.
Overview
10
10
years of professional experience
Work History
Life Insurance Producer
Peterson Agency
03.2025 - Current
- Analyzed client needs, recommended appropriate life insurance policies,and provided product information to clients.
- Utilized CRM software to track leads and manage client information efficiently, leading to increased productivity and better organization.
- Maintained high standards of customer service by building relationships with clients.
- Calculated premiums and established payment methods for sales.
Senior Director of Operations
Chick-fil-A
10.2018 - Current
- Oversee daily operations of multiple Chick-fil-A locations, ensuring adherence to company standards and policies
- Develop and implement strategies to improve efficiency, customer satisfaction, and profitability
- Lead and mentor a team of managers and staff to achieve performance targets and deliver exceptional service
- Coordinate with vendors, suppliers, and internal departments to maintain inventory levels and quality standards
- Analyze sales and financial data to identify opportunities for growth and cost-saving initiatives
- Create a schedule for roughly 80 plus employees that accounts for changes in business levels and staff availability
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Assistant Manager
Little Caesars
09.2015 - 10.2018
- Managed day-to-day operations of a busy Little Caesars franchise, including inventory management, staff scheduling, and customer service
- Trained and supervised team members to ensure compliance with company procedures and standards
- Resolved customer complaints and issues in a professional and timely manner
- Implemented promotional campaigns to drive sales and increase customer engagement
- Assisted with opening a new restaurant within the franchise including training new staff and leadership, implementing new and old systems, and growing sales
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
Education
High School Diploma -
Dyer County High School
05-2016
Skills
- Operations Management
- Upselling strategies
- Appointment scheduling
- Customer Service
- Inventory Management
- Scheduling
- Staff Training and Development
- Communication Skills
- Money Management Skills
Timeline
Life Insurance Producer
Peterson Agency
03.2025 - Current
Senior Director of Operations
Chick-fil-A
10.2018 - Current
Assistant Manager
Little Caesars
09.2015 - 10.2018
High School Diploma -
Dyer County High School
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