Paige McClelland
Huntersville
Summary
Detail-oriented professional with strong guest relations skills. Experienced in reservations management and team coordination, dedicated to creating welcoming dining experiences and training staff for excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Hostess
Carrabba's Restaurant
Huntersville
12.2024 - 04.2025
- Greeted guests warmly to create a welcoming environment.
- Managed reservations and waitlists efficiently using the restaurant's system.
- Coordinated seating arrangements to optimize guest flow and dining experience.
- Assisted servers by communicating guest needs and special requests promptly.
- Trained new host staff on proper greeting procedures and reservation handling.
Barista
Meg Art pottery and coffee bar
Huntersville
03.2023 - 09.2024
- Greeted and welcomed guests with friendly and attentive service.
- Managed cash register transactions accurately and efficiently.
- Assisted team members during peak service times to optimize workflow.
- Responded to customer inquiries and resolved concerns promptly.
- Prepared a variety of espresso-based drinks for customers.
- Maintained cleanliness and organization of the coffee bar area.
- Operated coffee machines and equipment according to safety standards.
Education
Nursing
Western Carolina
Cullowhee, NCSkills
- Greeting and seating
- Guest relations
- Team management
- Reservation coordination
- Menu design
- Table assignment
- Group reservations management
- Bar terminology
- Menu memorization
- Check payment processing
Affiliations
- head of my volunteer group
Certification
- CPR certified
- First aid trained
Timeline
Head Hostess
Carrabba's Restaurant
12.2024 - 04.2025
Barista
Meg Art pottery and coffee bar
03.2023 - 09.2024
Nursing
Western Carolina