Paige Frink
Wilmington
Summary
Dynamic Store Manager with a proven track record at Signet Jewelers, Sparc, and Catalyst Brand, transforming underperforming locations into top district performers. Skilled in promotional planning and employee development, I excel in enhancing customer retention and driving sales growth through effective merchandising and team motivation. Proficient in POS systems and Microsoft Excel.
Overview
6
6
years of professional experience
Work History
Store Manager
Signet Jewelers
Wilmington
03.2025 - Current
- Transformed an underperforming store into a top 25% district performer through strategic initiatives.
- Motivated team to enhance customer service and drive customer growth.
- Implemented effective marketing and outreach strategies to increase store visibility.
- Inventory Management
- Executed visual merchandising techniques to improve product display and appeal.
- Resolve conflicts to maintain a positive work environment.
- Ensure compliance with company policies and procedures throughout daily operations.
Store Manager
Aeropostale - Catalyst Brand
Wilmington
03.2024 - 03.2025
- through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures
- .Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Ensure All tasks such as Promo, Window, Shipment, onboarding/training, Merchandizing, and scheduling are done promptly while staying within my allotted hours
- Identifying Indicators of LP and knowing how to prevent, recover, and assist when the problem occurs
Assistant Store Manager
Aeropostale - Sparc Brand
03.2023 - 03.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates to uphold company policies and procedures.
- Rotated merchandise and displays to feature new product and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
Part Time Supervisor
Aeropostale - Sparc Brand
03.2022 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Performed data entry tasks and maintained accurate records of employee payroll information/ Audited timesheets and payroll records for accuracy.
- Assisted with recruitment and onboarding of new employees.
- Utilized product knowledge to educate customers on new merchandise, helping to satisfy their needs/wants.
- Upheld proper visual merchandising standards on retail floor and windows.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Associate
Aeropostale - Sparc Brand
02.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Land Scaping
Land Scape and Gardening
04.2020 - 03.2022
- Planted flowers, shrubs, trees, landscaping and sod.
- Kept grass, trees and landscaping beds in professional condition with regular care.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Loaded and unloaded landscaping materials onto vehicles and equipment for transport.
Education
Some College (No Degree) - Business And Managerial Economics
North Carolina A&T State University
Greensboro, NCSkills
- Store operations oversight
- Promotional planning
- Personnel development
- Multitasking and organization
- POS systems
- Product merchandising
- Employee supervision and motivation
- Customer relations
- Sales coaching
- Payroll management
- Microsoft Excel and Word
Timeline
Store Manager
Signet Jewelers
03.2025 - Current
Store Manager
Aeropostale - Catalyst Brand
03.2024 - 03.2025
Assistant Store Manager
Aeropostale - Sparc Brand
03.2023 - 03.2024
Part Time Supervisor
Aeropostale - Sparc Brand
03.2022 - 03.2023
Sales Associate
Aeropostale - Sparc Brand
02.2021 - 03.2022
Land Scaping
Land Scape and Gardening
04.2020 - 03.2022
Some College (No Degree) - Business And Managerial Economics
North Carolina A&T State University