PACE LINEBERGER
Charlotte
Summary
Dynamic Senior Field Deployment Specialist recognized for spearheading complex wireless infrastructure deployments across high-profile venues. Enhanced installation quality and customer satisfaction through effective leadership and technical expertise in RF troubleshooting and quality assurance, contributing to the success of major national initiatives.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Senior Field Deployment Specialist / Customer Technical Support
ISCO International
Schaumburg
2023.07 - Current
- Conducted onsite installation quality control and customer support to ensure seamless deployment.
- Troubleshot RF performance issues, ensuring compliance with installation standards for optimal system performance.
- Provided remote technical support for Spectrum Conditioning product installations to enhance customer satisfaction.
- Provided consulting services for various clients on technical projects.
Senior Field Deployment Specialist / Customer Technical Support
ISCO International
Schaumburg
2013.08 - 2025.12
- Promoted into a senior technical support role providing nationwide deployment support, quality assurance, and RF troubleshooting for wireless infrastructure projects.
- Supported customer FirstNet deployment across 695 sites.
- Led remote support for 190 sites, resolving tropospheric ducting interference to ensure uninterrupted service.
- Directed technical support for 165 high-profile PIM remediation projects, enhancing system performance and reliability.
- Served as technical lead for multiple DAS and oDAS/iDAS deployments throughout the United States.
- Provided remote technical support and quality control for ISCO Spectrum Conditioning product installations.
- Supervised field installations, ensuring adherence to customer standards and engineering specifications for successful project delivery.
- Provided onsite technical support during major national events including multiple Super Bowls.
- Major Projects: Disney World DAS, oDAS and iDAS deployments (multiple projects: 2013, 2015, 2018, 2022, 2023), Disney World Resort & International Drive wireless infrastructure projects, Daytona International Speedway DAS deployments, UCF Stadium & Arena DAS deployments, Raymond James Stadium – Super Bowl LV, Hard Rock Stadium – Super Bowl LIV, Mercedes-Benz Stadium – Super Bowl LIII, NRG Stadium – Super Bowl LI.
- Technical Highlights: Led the installation and reconfiguration of ISCO Spectrum Conditioning equipment at 67 sites, enabling simultaneous UMTS and LTE operation on a single link—the first successful deployment of its kind for the customer in the United States. Performed installation quality audits, RF validation, troubleshooting, and customer acceptance testing. Acted as the primary technical liaison between field personnel, engineering teams, and customer representatives.
Field Operations Manager
Paul L. Whitney & Associates
Rockwall
1996.02 - 2013.02
- Managed daily field operations for wireless carrier construction, testing, and quality assurance projects across the United States, ensuring timely project delivery.
- Managed testing, repair, and quality control for thousands of cellular sites.
- Coordinated client scheduling, project execution, and field logistics to align resources with project timelines and client expectations.
- Supervised 12 employees and directed four field crews.
- Improved crew productivity through technical training and leadership.
- Managed microwave expansion projects from Dallas, Texas to Baton Rouge, Louisiana.
- Conducted AM broadcast field measurements for cellular construction projects.
- Produced FCC compliance reports in accordance with 47 CFR 22.371.
- Developed company training manuals, safety manuals, and standard operating procedures.
- Resolved technical issues for customers, facilitating project success and enhancing client satisfaction.
Education
University of North Carolina at Chapel Hill
1996-01
Woodberry Forest School
1989-01
Skills
- RF Troubleshooting
- Passive Intermodulation (PIM) Testing
- Distributed Antenna Systems (DAS)
- DAS / iDAS / oDAS
- Remote & Onsite Technical Support
- Customer Technical Support
- Quality Control (QC)
- Site Acceptance Testing
- Field Deployment
- Root Cause Analysis
- Project Management
- Technical Training
- Team Leadership
- Stakeholder Communication
- Compliance Reporting
- RF & Wireless
- Fiber Optics
- Network Infrastructure
- Site Surveys
- Test Equipment
- Spectrum Analyzers
- Network Analyzers
- Power Meters
- Frequency Counters
- Frequency Generators
- Fiber Optic Test Sets
- T1 / DS3 / OC3 Test Sets
- AM Field Intensity Meters
- Anritsu Site Master
- Agilent FieldFox
- Rosenberger PIA
- IBwave
- Microsoft Office
- Adobe Acrobat
- Adobe Acrobat
Certification
- ETA Certified Fiber Optics Installer
- Kaelus/Summitek Level 1 PIM Certification
- Anritsu Line Sweep Certification
- NEC MDR 3000 Certification
- Andrew Connector Certification
- RFS Connector Certification
- CommScope Connector Certification
- Eupen Connector Certification
- JMA/PPC Connector Certification
- CPR / First Aid
- Service Skills Training
Personal Information
Title: Senior Field Deployment Specialist
Timeline
Senior Field Deployment Specialist / Customer Technical Support
ISCO International
2023.07 - Current
Senior Field Deployment Specialist / Customer Technical Support
ISCO International
2013.08 - 2025.12
Field Operations Manager
Paul L. Whitney & Associates
1996.02 - 2013.02
University of North Carolina at Chapel Hill
Woodberry Forest School