Oziah Buttitta
Marshall
Summary
Client focused, esthetician skilled in hair removal, facials, and massage. Dedicated to a positive client experience, thorough knowledge of products, treatments, and skin care concerns. Eager to continue education, grow skills and build long lasting relationships with clientele and co-workers.
Overview
2
2
years of professional experience
Work History
Esthetician Student
Mitchel's Academy
05.2023 - 11.2023
- Built rapport with returning clients through exceptional service and attentiveness to individual preferences.
- Developed strong interpersonal skills by effectively communicating with diverse clientele.
- Educated patients on treatment options.
- Analyzed skin condition and made appropriate product recommendations.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Completed over 150 hours of facial services.
- Completed over 80 hours of back facial services.
- Completed over 100 hours of waxing services.
- Certified in microdermabrasion, led treatments, dermaplaning, chemical peels and nano pen use.
Receptionist
Sukho Thai Massage
01.2022 - 12.2023
- Answered phone calls promptly, responding to inquiries and problems from customers.
- Corresponded with clients via email, telephone and social media.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Played an instrumental role in maintaining a clean work environment.
Education
License - Esthetics
Mitchell's Academy
1301 Buck Jones Rd, Raliegh, NC 2760611.2023
Skills
- Customer Consultation
- Sales
- Punctuality
- Client Booking
- Product knowledge
- Custom Facials
- Professional Demeanor
- Customer and Client Relations
- Professionalism
- Integrity
Accomplishments
- Achieved high rate of client retention through effectively providing holistic assessments and interventions, tailoring care to individual needs.
- Consistently received positive reviews from clients for service, knowledge and attitude.
- Greatest number of return cliental in graduating class.
- Specialized in back-facial treatments, expanding skills beyond requirements of educational curriculum.
- Built long lasting relationships with educators and owners of Mitchel's Academy.
References
Jamesha Roberts, Esthetics Educator-
Mitchel's academy, 1301 Buck Jones Rd. Raleigh NC 27606
(336) 279-3688
JRoberts0717@gmail.com
Amber Kozik, Manager and Coordinator of Sukho Thai Massage
Sukho Thai Massage, 5124 Bur Oak Circle, Raleigh, NC, 27612
(919) 602-8761
Amber@sukhothairaliegh.com
Timeline
Esthetician Student
Mitchel's Academy
05.2023 - 11.2023
Receptionist
Sukho Thai Massage
01.2022 - 12.2023
License - Esthetics
Mitchell's Academy
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