Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Owen Switzer

Apex

Summary

Dynamic and results-driven professional with a proven track record at Noodles & Company, enhancing customer satisfaction and doubling review scores. Skilled in customer engagement and team management, I excel in fast-paced environments, ensuring efficient service. Adaptable and committed, I thrive in collaborative settings to deliver exceptional dining experiences.

Personable and articulate individual with talent for building relationships and fostering positive interactions. Possesses solid understanding of cross-cultural communication and public relations, with proficiency in coordinating tasks and insight when needed. Aims to leverage these skills to drive community engagement and promote organizational values.

Overview

1
1
year of professional experience

Work History

Ambassador

Noodles & Company
10.2023 - 03.2024
  • Took customer orders quickly and accurately
  • Served customers with care and checked multiple tables quickly to ensure a good dining experience
  • Worked simultaneously with Noodle Chefs when an extra person was needed in preparing meals
  • Raised customers review score by over double the initial amount by receiving many positive surveys quickly
  • Closed regularly and efficiently

Back of House Cook

Zaxby's Chicken Fingers & Buffalo Wings
10.2022 - 04.2023
  • Prepared and cooked raw poultry efficiently
  • Ensured good communication with other chefs to prepare meals efficiently
  • Prepared cooked and ready foods to serve to customers
  • Closed regularly and efficiently

Education

Bachelor of Science - Mechanical Engineering

University of North Carolina At Charlotte
Charlotte, NC
05-2028

Skills

  • Customer engagement
  • Team management
  • Product knowledge
  • Brand awareness
  • Adaptable
  • Fast Closer

Interests

Small Talk

Diorama Creation

Different Cultures

80's British City Pop


Timeline

Ambassador

Noodles & Company
10.2023 - 03.2024

Back of House Cook

Zaxby's Chicken Fingers & Buffalo Wings
10.2022 - 04.2023

Bachelor of Science - Mechanical Engineering

University of North Carolina At Charlotte
Owen Switzer