Oulaya Khatabi
Camp Lejeune
Summary
Dynamic and results-oriented professional with a proven track record at INTELCIA, enhancing team productivity through effective communication and innovative problem-solving. Excelled in customer service and client relationship building, ensuring repeat business by providing exceptional service. Skilled in multilingual and cross-cultural communication, adept at handling complex customer complaints with ease.
Overview
5
5
years of professional experience
Work History
Custumer Service
INTELCIA
01.2020 - 11.2024
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
Education
High School Diploma -
Badr Highschool
Morocco07-2016
Skills
- Customer service
- Goal-oriented mindset
- Client relationship building
- Complaint handling
- Multilingual proficiency
- Cross-cultural communication
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Professional Working
Timeline
Custumer Service
INTELCIA
01.2020 - 11.2024
High School Diploma -
Badr Highschool
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