Orasha Graham
King
Summary
Proactive and customer-focused, excelled at Wendy's by enhancing customer satisfaction through exceptional service and efficient multitasking. Demonstrated strong teamwork at Sam's Club, ensuring a clean and safe shopping environment. Skilled in cash handling and problem-solving, consistently delivering top-notch customer engagement and operational efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendy's
08.2021 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Member Assist Cart Attendent
Sam's Club
06.2022 - 04.2023
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
Education
Bachelor Of Nursing - Medicine
Western Carolina University
Cullowhee, NCSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Customer engagement
- Cleaning and sanitizing
Timeline
Member Assist Cart Attendent
Sam's Club
06.2022 - 04.2023
Crew Member
Wendy's
08.2021 - 05.2024
Bachelor Of Nursing - Medicine
Western Carolina University
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