Summary
Overview
Work History
Education
Skills
Timeline
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Onyah Davis

CHARLOTTE

Summary

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication, organizational, and exceptional customer service skills in dynamic and fast-paced environment. Excel at managing guest interactions and ensuring a constructive atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Host

Great Wold Lodge
04.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders, answered customer questions, and informed of accurate wait times.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.

Education

High School Diploma -

Bradford Preparty School
Charlotte, NC

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Guest relations
  • Adaptable to change

Timeline

Host

Great Wold Lodge
04.2023 - Current

High School Diploma -

Bradford Preparty School

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Onyah Davis