O'mesha Jones
Charlotte,NC
Summary
Compassionate and dedicated human services professional with over 9 years of experience supporting children, families, and individuals with behavioral and mental health needs.
Overview
7
7
years of professional experience
Work History
Residential Coach
Thompson Child and Family Focus
Matthews, NC
12.2025 - Current
- Teach communication, self-help, social, and life skills to youth.
- Monitor client behaviors and document progress accurately.
- Build positive therapeutic relationships to support emotional regulation and crisis prevention.
- Conduct psychoeducational groups to help youth reframe their mindset and improve their health.
- Implemented behavioral intervention strategies to promote positive resident outcomes.
- Conducted assessments to identify residents' needs and adjust care approaches accordingly.
- Trained and mentored new staff on best practices in residential care environments.
- Participated in regular team meetings to discuss resident progress, challenges, and opportunities for improvement, fostering a collaborative approach to care provision.
- Managed approximately 30 youth and 32 staff to ensure efficient and effective programs are being delivered.
Nanny
TwinkleToes Nanny Agency
Charlotte, NC
10.2022 - 01.2026
- Provide individualized care for children ages 15 months to 5 years.
- Support developmental growth through structured play and learning activities.
- Prepare meals and maintain a safe, clean environment.
- Implemented routines that fostered positive behavior and emotional well-being.
- Collaborated with families to create personalized care plans based on individual child needs.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Service Professional
Olive Garden Restaurant
Charlotte, NC
10.2023 - 02.2025
- Trained and mentored new employees on service standards and workplace procedures.
- Demonstrated leadership by supporting multiple service positions during high-volume operations.
- Mentored staff on best practices for food safety and sanitation compliance.
- Collaborated with management to align training programs with operational goals and standards.
- Managed approximately 20 staff while monitoring phone calls and addressing direct customer concerns.
Recreation Therapist
Rebound Behavioral Health
Lancaster, SC
06.2019 - 10.2022
- Educated clients on healthy coping strategies and wellness skills.
- Collaborated with interdisciplinary teams and documented client progress.
- Conducted assessments to identify client interests and therapeutic needs.
- Developed and facilitated group therapy sessions, promoting social interaction and emotional expression among participants.
- Led initiatives to integrate evidence-based practices into recreational therapy services, improving program effectiveness.
Education
Master of Science - Social Work
Winthrop University
Rock Hill, SC12-2026
Bachelor of Science - Therapeutic Recreation
Winston-Salem State University
Winston-Salem, NC05-2019
Timeline
Residential Coach
Thompson Child and Family Focus
12.2025 - Current
Service Professional
Olive Garden Restaurant
10.2023 - 02.2025
Nanny
TwinkleToes Nanny Agency
10.2022 - 01.2026
Recreation Therapist
Rebound Behavioral Health
06.2019 - 10.2022
Master of Science - Social Work
Winthrop University
Bachelor of Science - Therapeutic Recreation
Winston-Salem State University