Olivia Miller
Kinston
Summary
Cultivated expertise in aviation management over a fifteen-year career.
Championed ongoing professional development to adapt to evolving industry standards.
Promoted innovative practices by engaging in new learning experiences within aviation.
Overview
14
14
years of professional experience
Work History
Quality Assurance Records Admin
Fly Exclusive
Kinston, NC
11.2024 - Current
- Coordinated receipt of paperwork from maintenance control for data entry into tracking system.
- Conducted thorough reviews of documentation upon aircraft's return to service to confirm compliance.
- Monitored parts tracking to enhance operational efficiency
Quality Assurance Manager Assistant
FlyExclusive
Kinston, NC
03.2024 - 05.2024
- Conducted comprehensive data analysis to support decision-making processes.
- Led the development and distribution of training programs to enhance workforce skills.
- Facilitated communication with vendors for information acquisition and file updates.
- Oversaw the maintenance of training records for all personnel.
- Managed the timely updates of files, spreadsheets, and systems to maintain accuracy
Maintenance Trainer
FlyExclusive
Kinston, NC
09.2020 - 03.2024
- Oversaw the maintenance of accurate records and coordinated training initiatives for maintenance staff.
- Managed comprehensive collection of vendor information to maintain currency and relevance
Line Technician
Kinston Jet Center
Kinston, NC
01.2019 - 09.2020
- Oversaw fueling operations for incoming and outgoing aircraft to ensure timely service.
- Managed towing of aircraft to optimize space and operational efficiency.
- Directed cleaning operations for aircraft and maintained cleanliness of lobby and hangar areas.
- Supervised card transaction processing to enhance customer service.
- Coordinated paperwork management to support operational workflows
Stocker/Blocker
Food Lion
Pink Hill, NC
06.2018 - 06.2019
- Managed inventory replenishment by unloading deliveries and ensuring product visibility for enhanced store presentation.
Manager
USGS
Clayton, NC
09.2012 - 05.2019
- Oversaw ground handling activities for diverse airlines across several airports.
- Managed baggage loading and unloading processes to maintain operational efficiency.
- Coordinated check-in procedures to streamline passenger flow and satisfaction
Fueler
Pitt Greenville Airport
Greenville, NC
04.2016 - 07.2017
- Oversaw aircraft fueling and towing operations.
- Managed maintenance of airport grass areas.
- Monitored and ensured operational status of runway and taxiway lights and signage.
- Coordinated airport security during nighttime shifts.
- Facilitated cash and card transactions.
- Conducted inspections of taxiways and runways for debris hazards.
- Attained certifications in forklift operation and firefighting.
Ramp agent
American Airlines
Greenville, NC
01.2016 - 04.2016
- Facilitated efficient transfer of passenger baggage to ensure timely departures.
Education
High School Diploma -
South Lenoir High School
Deep Run, NC06.2012
Skills
- Operated forklift for two years to support warehouse operations
- Facilitated presentations using Microsoft PowerPoint for over ten years
- Developed documents with Microsoft Word for over ten years
- Analyzed data using Microsoft Excel for over ten years
- Utilized Microsoft Office tools effectively for seven years
- Managed communications through Microsoft Outlook for seven years
- Created forms using Microsoft Forms for five years
- Processed flight documentation with Veryon for three years
- Delivered client training on Paycom for four years
- Maintained financial records using QuickBooks for four years
- Oversaw management tasks to enhance team performance
- Applied organizational skills to streamline operations
- Coordinated account management initiatives to strengthen client relations
- Cultivated communication skills to foster teamwork
Timeline
Quality Assurance Records Admin
Fly Exclusive
11.2024 - Current
Quality Assurance Manager Assistant
FlyExclusive
03.2024 - 05.2024
Maintenance Trainer
FlyExclusive
09.2020 - 03.2024
Line Technician
Kinston Jet Center
01.2019 - 09.2020
Stocker/Blocker
Food Lion
06.2018 - 06.2019
Fueler
Pitt Greenville Airport
04.2016 - 07.2017
Ramp agent
American Airlines
01.2016 - 04.2016
Manager
USGS
09.2012 - 05.2019
High School Diploma -
South Lenoir High School