Olivia McDonald
Wilmington
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Frontend TA
Walmart
Wilmington
05.2023 - Current
- Trained new cashiers on procedures and customer service standards, improving service quality.
- Resolved customer complaints with professionalism and empathy, enhancing customer satisfaction.
- Prioritized and organized tasks to meet service goals efficiently, contributing to team effectiveness.
- Collected credit card and cash payments to complete transactions for customer orders.
Education
Associate of Science - General Sciences
Cape Fear Community College
Wilmington, NC05-2026
High School Diploma -
Ashley Eugene Highschool
Wilmington, NC07-2024
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Multitasking Abilities
- Good Telephone Etiquette
Certification
OSHA 10
Accomplishments
Deans List
Timeline
Frontend TA
Walmart
05.2023 - Current
Associate of Science - General Sciences
Cape Fear Community College
High School Diploma -
Ashley Eugene Highschool