OLIVIA LAMPE
Boone,NC
Summary
Professional with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Snow Tube Attendant
Hawksnest Snowtubing
12.2024 - 03.2025
- Monitored snow tubing slopes and Magic Carpets to ensure the safety of guests
- Checked tickets at the gate
- Stacked tubes
- Assisted customers with inquiries, ensuring a pleasant shopping experience.
- Provided support to team members, enhancing overall efficiency.
Dishwasher
Cupcrazed Cafe
08.2024 - 12.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Camp Counselor
Rockbrook Camp For Girls
06.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Retail Associate
Cracker Barrel
02.2024 - 04.2024
- Reported hazards or unsafe work practices, maintaining an accident-free environment
- Helped fellow team members complete tasks and exceed expectations set by store management
- Built and maintained customer base through promotional invitations and store events
- Merchandised goods on the sales floor, maintaining perfect visual standards
- Performed upkeep and optimization of the store to maintain a pleasant shopping atmosphere
- Maintained awareness of inventory or shortage concerns, communicating replenishment needs to management
- Processed sales and handled payment transactions via computer point of sale system
- Delivered excellent customer service resulting in loyal client relationships
- Stocked shelves according to planograms
Drive Thru Cashier
Krispy Kreme
07.2023 - 08.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service
- Followed food safety and sanitation guidelines at all times
- Maintained clean, tidy and orderly work station to uphold company standards
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers
- Demonstrated excellent customer service skills to increase customer satisfaction
- Assisted customers with menu items and accurate order fulfillment
- Understood restaurant menu, limited-time offers and promotions to answer guest questions
Cashier
Lowes Foods
11.2021 - 06.2023
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
Drive Thru Cashier
Steak N Shake
03.2021 - 11.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service
- Followed food safety and sanitation guidelines at all times
- Maintained a clean, tidy, and orderly workstation to uphold company standards
- Demonstrated outgoing, friendly behavior and positive attitude and interacted well with staff and customers
- Demonstrated excellent customer service skills to increase customer satisfaction
- Assisted customers with menu items and accurate order fulfillment
- Understood restaurant menus, limited-time offers, and promotions to answer guest questions
Education
HIGH SCHOOL DIPLOMA -
Lake Norman High School
Mooresville, NC06.2023
Bachelor of Science -
Appalachian State University
Boone NC 06.2027
Skills
- Opening and Closing Procedures
- Coupon Redemption
- Customer service
- Team collaboration
- Time management
- Multitasking
- Cash handling
- Guest interaction
- Cash Handling
- Payment handling
- Supply Restocking
- Cleaning and sanitation
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Snow Tube Attendant
Hawksnest Snowtubing
12.2024 - 03.2025
Dishwasher
Cupcrazed Cafe
08.2024 - 12.2024
Camp Counselor
Rockbrook Camp For Girls
06.2024 - 08.2024
Retail Associate
Cracker Barrel
02.2024 - 04.2024
Drive Thru Cashier
Krispy Kreme
07.2023 - 08.2023
Cashier
Lowes Foods
11.2021 - 06.2023
Drive Thru Cashier
Steak N Shake
03.2021 - 11.2021
HIGH SCHOOL DIPLOMA -
Lake Norman High School
Bachelor of Science -
Appalachian State University
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