Olivia Chambers

Dunkin' Donuts

04.2023 - 11.2024

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Streamlined drive-thru operations, significantly reducing wait times for customers.

Summary