Oded Cisneros Villarreal
Winston-Salem
Summary
Detail-oriented and bilingual (English/Spanish) professional with experience in healthcare administration, revenue cycle management, and youth services. Strong background in customer service, data analysis, and compliance with federal guidelines. Skilled in communication, problem-solving, and process improvement. Known for adaptability, reliability, and the ability to thrive in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Behavior Technician
Above and Beyond ABA Therapy
Winston-Salem
11.2025 - Current
- Implemented individualized behavior intervention plans for clients with autism spectrum disorders.
- Collaborated with therapists to assess client progress and adjust treatment strategies.
- Assisted in data collection and analysis to track behavioral improvements and trends.
- Conducted one-on-one sessions to reinforce positive behaviors and social skills development.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Revenue Cycle Specialist
Novant Health
Winston-Salem
06.2025 - 09.2025
- Manage billing, claims, and insurance processes to ensure accuracy and compliance with federal and organizational policies.
- Resolve patient account discrepancies through research and collaboration with insurance providers.
- Support process improvements to optimize revenue cycle efficiency and reduce errors.
Child Care Provider
Care.com
Winston-Salem
01.2025 - 06.2025
- Provided comprehensive child care, ensuring safety, nutrition, and developmental support.
- Designed educational and age-appropriate activities to foster cognitive and emotional growth.
- Partnered with parents to align care strategies with family values and goals.
Leasing Agent
Assist Living
Clemmons
08.2024 - 01.2025
- Streamlined leasing operations, processed applications, and maintained high occupancy rates.
- Built relationships with residents, resolved tenant concerns, and coordinated lease renewals.
- Analyzed market trends and adjusted rental strategies to attract new prospects.
Life Services Associate (Spanish Bilingual)
Deployed Services
Greensboro
07.2022 - 06.2024
- Developed marketing materials and strategies for program activities and outreach functions.
- Provided advice on academic progress, academic program policies and career plans to guide students in making appropriate choices and decisions.
- Promoted physical, mental and social development using classroom games and activities.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Youth Care Professional
Deployed Services
Greensboro
05.2022 - 07.2022
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
- Mentored and supported young people through collaborative activities and social programs.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Assessed and monitored youth skills and progress to determine skill development needs and priorities.
Sales Associate
Express
Winston-Salem
08.2021 - 05.2022
- Supported diverse clientele by providing translation and excellent customer service.
- Built strong customer and team relationships to drive sales success.
Sales Associate
Harbor Freight Tools
Winston-Salem
01.2019 - 09.2021
- Created appealing merchandise displays and increased customer engagement.
- Delivered outstanding service and support, improving customer satisfaction and retention.
Education
High School Diploma -
Quality Education Academy School of Business
Winston-Salem, NCPolitical Science - Coursework Completed
Salem College
Winston-Salem, NCSkills
- Revenue Cycle Management
- Data Analysis & Process Improvement
- Federal Compliance
- Customer Service & Conflict Resolution
- Communication (Bilingual: English/Spanish)
- Youth Supervision & Program Development
- Activity & Curriculum Planning
- Behavior intervention
Timeline
Behavior Technician
Above and Beyond ABA Therapy
11.2025 - Current
Revenue Cycle Specialist
Novant Health
06.2025 - 09.2025
Child Care Provider
Care.com
01.2025 - 06.2025
Leasing Agent
Assist Living
08.2024 - 01.2025
Life Services Associate (Spanish Bilingual)
Deployed Services
07.2022 - 06.2024
Youth Care Professional
Deployed Services
05.2022 - 07.2022
Sales Associate
Express
08.2021 - 05.2022
Sales Associate
Harbor Freight Tools
01.2019 - 09.2021
High School Diploma -
Quality Education Academy School of Business
Political Science - Coursework Completed
Salem College