Octavia Levatt
Charlotte
Summary
Proven Pharmacy Buyer skilled in purchasing strategies, supplier relations, and inventory management. Committed to enhancing supply chain efficiency and maintaining compliance with regulations.
Detail-oriented professional with over 10 years in pharmacy procurement and reimbursement. Expertise in demand forecasting and vendor negotiation, driving significant cost reductions and process improvements. Aiming to leverage skills for optimal inventory management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Buyer (Pharmacy Technician Specialist I)
Advocate Health Care
Charlotte, NC
05.2015 - Current
- Managed procurement processes for pharmaceuticals, ensuring timely availability and compliance with regulations.
- Collaborated with healthcare teams to forecast medication needs based on patient care plans.
- Analyzed market trends to optimize inventory levels and reduce costs effectively.
- Developed strong vendor relationships to negotiate favorable terms and enhance supply chain efficiency.
- Trained staff on inventory management procedures, promoting adherence to best practices in purchasing.
- Evaluated supplier performance metrics to drive continuous improvement in service delivery and reliability.
- Contributed to interdisciplinary team meetings by sharing insights regarding medication availability and potential substitutions when necessary.
- Maintained detailed records of all transactions, providing a clear audit trail for regulatory compliance purposes.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Ensured proper storage of medications to maintain quality and potency, reducing potential waste.
- Participated in continuing education programs to stay current on industry trends, regulations, and best practices.
- Managed drug inventory efficiently by rotating stock regularly and monitoring expiration dates closely.
- Mentored junior technicians through hands-on training sessions that fostered skill development and teamwork among staff members.
- Developed standard operating procedures to ensure regulatory compliance and enhance service delivery standards.
- Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Collaborated with sales team to identify and fulfill customer needs.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Managed and maintained purchase orders and invoices.
- Streamlined order processing by developing efficient workflows, reducing turnaround times for medication orders.
- Coordinated returns of expired or damaged medications according to established protocols, minimizing financial losses for the organization.
- Enhanced supplier relationships through regular communication, resulting in better pricing and more favorable terms for the organization.
- Managed budgetary constraints effectively, prioritizing essential medications and ensuring cost-effective purchasing decisions.
Pharmaceutical Reimbursement Coordinator
Advocate Health Care
Charlotte, NC
08.2010 - 05.2015
- Facilitated claims processing and ensured compliance with reimbursement policies.
- Reviewed medical records to verify accuracy of billing information and support reimbursement efforts.
- Collaborated with healthcare providers to resolve insurance discrepancies and improve revenue cycle efficiency.
- Analyzed reimbursement data to identify trends and recommend process improvements for claim submissions.
- Mentored junior coordinators, fostering professional growth and improving team performance in reimbursement tasks.
- Implemented and maintained electronic claims submission systems, reducing paper waste and improving processing efficiency.
- Streamlined patient eligibility verification processes, resulting in reduced wait times for service authorization approvals.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with all applicable laws and guidelines.
- Provided exceptional customer service by addressing patient concerns regarding billing issues promptly and professionally.
- Established strong relationships with payer representatives, fostering open communication channels that facilitated problem resolution and expedited claim approvals.
- Managed high-volume workloads through effective prioritization and organization, consistently meeting deadlines while maintaining accurate records.
- Identified areas for improvement in existing processes, recommending enhancements that led to increased efficiency within the department.
- Enhanced reimbursement procedures by streamlining the claims submission process and reducing processing time.
- Developed comprehensive reports for management that tracked key performance indicators related to reimbursement activities.
- Helped minimize escalations by reaching out to clients in advance of expected problems.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Contributed knowledge to help improve financial management, billing, and tracking systems.
- Prevented delays and claim denials by correcting information prior to submission.
- Performed [State] and federal regulations compliance audits related to documentation and reporting.
- Trained department employees in proper billing and accounting procedures.
- Monitored and documented accounts receivable trends and account-specific profitability.
- Managed book of business totaling $[Amount] in accounts receivable, applying insurance expertise and exemplary customer service.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Pharmacy Technician III
Advocate Health Care
Charlotte, NC
07.2007 - 08.2010
- Managed medication inventory to ensure accurate stock levels and minimize discrepancies.
- Assisted pharmacists in preparing and dispensing prescriptions following established protocols.
- Educated patients on medication usage, potential side effects, and safety information.
- Trained new technicians on pharmacy operations, policies, and compliance standards.
- Implemented workflow improvements that enhanced operational efficiency within the pharmacy team.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Assisted in management of prescription deliveries, improving patient convenience.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Pharmacy
Central Piedmont Community College
Charlotte, NC06-2006
Associate of Applied Science - Business
Brookstone College of Business
Charlotte06-1999
High School Diploma -
Myers Park High School
Charlotte06-1988
Skills
- Purchasing strategies
- Supplier relations
- Demand forecasting
- Budget planning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Ordering and purchasing
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Team building
- Purchase order management
- Self motivation
- Product knowledge
- Interpersonal skills
- Professionalism
- Goal setting
- Inventory control
- Strategic planning
- Complex Problem-solving
- Time management abilities
- Continuous improvement
- Inventory management
- Adaptability
- Written communication
- Product procurement
- Order fulfillment
- Quality assurance
- Supplier communication
- Professional demeanor
- Presentation skills
- Pricing strategy
- Customer needs identification
- Stock management
- 10-key data entry
- Budget management
- Goods procurement
- Business development
- Accurate recordkeeping
- Financial analysis
- Logistics evaluation
- Supply chain management
Affiliations
North Carolina Board of Pharmacy
Certification
Certified Pharmacy Technician - State of North Carolina
Timeline
Pharmacy Buyer (Pharmacy Technician Specialist I)
Advocate Health Care
05.2015 - Current
Pharmaceutical Reimbursement Coordinator
Advocate Health Care
08.2010 - 05.2015
Pharmacy Technician III
Advocate Health Care
07.2007 - 08.2010
Pharmacy
Central Piedmont Community College
Associate of Applied Science - Business
Brookstone College of Business
High School Diploma -
Myers Park High School