Summary
Overview
Work History
Education
Skills
Timeline
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Nysia Davis

Durham

Summary

Dynamic and customer-oriented professional with extensive experience in food service, including a role as Shift Supervisor at Burger King. Proven expertise in cash handling and employee training, fostering a safe and efficient work environment. Recognized for enhancing customer satisfaction and operational efficiency through effective staff management and conflict resolution skills.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Burger King
10.2024 - Current
  • Assisted in maintaining a safe and organized work environment for team members.
  • Supported team operations by efficiently managing inventory and supplies.
  • Learned to operate equipment and tools relevant to daily tasks.
  • Contributed to training new employees on safety protocols and operational procedures.

Food Service Worker

Harris Teeter
09.2023 - 12.2024
  • Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
  • Operated kitchen equipment efficiently, ensuring adherence to safety and sanitation standards.
  • Assisted in food preparation, maintaining high quality and presentation standards for all menu items.
  • Collaborated with team members to maintain cleanliness and organization of work areas throughout shifts.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.

Server

Captian D's
12.2019 - 10.2023
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in training new staff on menu items and service standards.
  • Managed cash register operations, ensuring accurate transactions and proper handling of payments.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Upsold menu items, contributing to increased sales and enhanced guest recommendations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Riverside High School
Durham
06.2016

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Cash handling expertise
  • Inventory control and record keeping
  • Safety awareness
  • Conflict resolution techniques

Timeline

Shift Supervisor

Burger King
10.2024 - Current

Food Service Worker

Harris Teeter
09.2023 - 12.2024

Server

Captian D's
12.2019 - 10.2023

High School Diploma -

Riverside High School

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Nysia Davis