Nyree Williams
Charlotte
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. As well as, Child Care professional prepared to provide attentive and compassionate care, fostering safe and stimulating environment. Known for collaborative approach, dependable support, and adaptability to changing needs. Skilled in child development, communication, and conflict resolution. Very experienced with content creation, community management, and audience engagement. Utilizes creative strategies to generate engaging and relevant content. Track record of leveraging analytics to optimize social media performance and drive brand growth.
Overview
9
9
years of professional experience
Work History
Child Caregiver
Self Employed
05.2020 - Current
- Supervised daily activities and ensured safety of children in care.
- Developed engaging educational activities to promote cognitive development.
- Assisted with meal preparation, focusing on nutritional needs of children.
- Maintained clean and organized environment for children's play and learning.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
Social Media Content Creator
Self Employed
08.2016 - Current
- Developed engaging content strategies tailored to diverse audience demographics across multiple social media platforms.
- Created visually appealing graphics and videos using Adobe Creative Suite and Canva to enhance brand storytelling.
- Analyzed social media metrics to optimize content performance and improve audience engagement rates consistently.
- Collaborated with influencers and brands to expand reach and foster partnerships that align with brand values.
- Planned and executed targeted social media campaigns, driving community interaction and increasing follower growth organically.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Stayed current on industry trends to inform future digital marketing strategies for maximum impact.
Seasonal Front Desk Receptionist
Hand & Stone Massage And Facial Spa
12.2023 - 03.2024
- Greeted and welcomed clients, ensuring a positive first impression of spa services.
- Managed appointment scheduling through electronic systems, optimizing daily operations.
- Processed client payments and handled financial transactions accurately, enhancing customer satisfaction.
- Assisted in maintaining cleanliness and organization of reception area, promoting a welcoming environment.
- Responded to client inquiries promptly, providing information on services and promotions effectively.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Front Desk Receptionist
European Wax Center
01.2023 - 11.2023
- Greeted and assisted clients, ensuring a welcoming atmosphere at front desk.
- Managed appointment scheduling, optimizing client flow and reducing wait times.
- Processed payments and maintained accurate financial records using point-of-sale system.
- Provided information on services and products, enhancing customer knowledge and satisfaction.
- Maintained cleanliness and organization of reception area, promoting a professional environment.
- Assisted in inventory management of retail products, ensuring stock availability for clients.
Education
High School Diploma -
Hackensack High School
Hackensack, NJ06-2016
Skills
- Cleaning and sanitizing
- Hygiene and cleanliness
- Early childhood education
- Diaper changing
- Positive reinforcement
- Child development
- Schedule management
- Meal preparation
- Sleep training techniques
- Potty training assistance
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Data entry
- Scheduling appointments
- Office organization
- Video editing
- Social media strategy
- Social media marketing
- Paid advertising
- Content scheduling
- Final cut
- Digital publishing
- Visual storytelling
- Promotional video development
Timeline
Seasonal Front Desk Receptionist
Hand & Stone Massage And Facial Spa
12.2023 - 03.2024
Front Desk Receptionist
European Wax Center
01.2023 - 11.2023
Child Caregiver
Self Employed
05.2020 - Current
Social Media Content Creator
Self Employed
08.2016 - Current
High School Diploma -
Hackensack High School