Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NYKOLIS ROLDAN

Belmont,NC

Summary

Compassionate and versatile professional with a strong background in hospitality, customer service, and direct support care. Known for being a genuine people person who thrives on fast paced, high-pressure environments while delivering exceptional service and creating positive, memorable experiences. Experienced in working with diverse populations with a consistent focus on quality, communication, and support however that may take place. Eclectic and adaptable, with a natural drive to learn new skills, take on new challenges and contribute meaningfully in any setting.

Overview

6
6
years of professional experience

Work History

Host|Server|Bartender|Food Runner

204 North Kitchen & Cocktails
12.2021 - Current
  • Maintained a professional and friendly demeanor while resolving guest concerns and complaints.
  • Consistently received positive feedback from guests and management for attentiveness and communication.
  • Prioritized health code cleanliness and organization of service stations and dining areas for restaurant as well as customer safety and satisfaction
  • Provided support across a wide range of events, including wedding rehearsals, corporate functions, and birthdays, etc.

Kitchen Cook/Assistant Bartender

Queen City Grounds
05.2023 - 12.2023
  • Handles POS transactions and balanced cash register with minimal to no discrepancies.
  • Maintained knowledge of menu items, ingredients as well as allergens to best assist customers.
  • Contributed to the collective by brainstorming food/drink ideas for rotating menus
  • Provided adequate service to crowds during very active events and high-traffic service hours while maintaining quality of both service as well as product.

Host|Server|Food Runner

RiRa Irish Pub
12.2022 - 07.2023
  • Managed and regulated the flow of foot traffic through the restaurant to ensure positive experiences and well thought out staggered service.
  • Adapted quickly to shifting demands at dynamic, high-energy functions
  • worked collaboratively with all positions to support seamless operations and smooth service throughout.

Direct Support Professional

Family Residences And Essential Enterprises
10.2019 - 01.2021
  • Provided daily support and care for individuals with intellectual/developmental and physical health needs promoting independence and quality of life.
  • Assisted clients with activities of daily living (ADL's) including hygiene, meals, home cleaning, as well as ADL's that aligned with their individualized care plans and personal goals towards independence.
  • Maintained safe and supportive living environments by following established safety, sanitation, and emergency procedures while also providing personalized care and mental/emotional support.
  • Well versed in medication handling and administration.

Education

High School Diploma - General Studies

Addison Trail High School
Addison, IL
05.2018

Skills

  • Conflict resolution and de-escalation
  • Empathy and client-centered care
  • dependable and punctual work ethic
  • time sensitive task execution
  • excellent verbal and interpersonal communication

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Kitchen Cook/Assistant Bartender

Queen City Grounds
05.2023 - 12.2023

Host|Server|Food Runner

RiRa Irish Pub
12.2022 - 07.2023

Host|Server|Bartender|Food Runner

204 North Kitchen & Cocktails
12.2021 - Current

Direct Support Professional

Family Residences And Essential Enterprises
10.2019 - 01.2021

High School Diploma - General Studies

Addison Trail High School

Similar Profiles

CREATE PROFILE
NYKOLIS ROLDAN