NYIECKA HUDSON
Durham
Summary
Results-driven Property Manager with over 10 years of experience in community relations and property management. Skilled in implementing leasing techniques that ensure full occupancy while adhering to company and fair housing guidelines. Proven ability to train and develop staff, fostering a harmonious environment and achieving organizational goals. Effective communicator with strong marketing skills that enhance occupancy rates.
Overview
11
11
years of professional experience
Work History
Community Manager
Cadence at Southern University
Baton Rouge
10.2024 - 06.2025
- Executed leasing and marketing strategies to support pre-leasing success and sustained occupancy, partnering with vendors and institutional stakeholders to increase visibility and leasing velocity.
- Led full-scope community operations, including leasing oversight, rent collection, maintenance coordination, and resident relations to meet occupancy and financial performance goals.
- Maintained collected occupancy rates of 95%+, renewing leases at or near market rents in advance of expiration.
- Managed resident accounts, renewals, and delinquencies; ensured compliance with Fair Housing standards and state regulations through timely preparation and distribution of rent notices, late fees, and eviction documentation.
- Oversaw move-in and move-out inspections and unit turns to maintain quality standards and achieve timely turnover of units.
- Supervised and developed leasing and maintenance staff, providing coaching, performance feedback, and training to reinforce community standards and productivity.
- Exercised independent judgment in evaluating operational processes and recommending improvements to property structure, policies, and performance.
- Compiled and submitted reports and documentation for ownership, asset management, and third-party stakeholders to support informed decision-making.
General Manager
Campus Crossings at Durham
01.2020 - 01.2022
- Progressively advanced through three roles, culminating in full operational leadership of a 204-unit/558-bed student housing community; managed a 10-member team, vendor contracts, RFPs, and payroll.
- Executed annual marketing plans and analyzed market surveys to align business strategies with company vision, enhancing resident attraction and retention.
- Executed annual marketing plans and analyzed market surveys to develop business strategies aligned with company vision, attracting and retaining residents.
- Led a resident retention program that consistently achieved high renewal rates.
- Oversaw move-ins/move-outs with three-day average turnarounds, including coordinating 300 same-day move-ins for five consecutive years.
- Managed social media campaigns to advertise availability and amenities, tracking daily traffic/activity for performance optimization.
- Partnered with recruiting to hire and train high-performing staff; fostered positive communication with residents, vendors, and staff.
- Collaborated with recruiting to hire and train high-performing staff, cultivating positive communication among residents, vendors, and team.
- Negotiated vendor contracts, authored RFPs, awarded bids, and ensured compliance to optimize service delivery.
Assistant Property Manager
Campus Crossings at Durham
01.2018 - 01.2020
Sales Manager
Campus Crossings at Durham
01.2016 - 01.2018
Lead Leasing Consultant
Level 51 Ten
12.2014 - 02.2015
- Performed wide variety of operational functions to support company goals through marketing and administrative processes, and community relations; conducted property tours/inspections of open-concept 1–3-bedroom apartments and maintained open communication with staff at all levels to enhance effectiveness.
- Assisted prospective tenants with applications and lease agreements.
- Performed wide variety of operational functions to support company goals through marketing and administrative processes, and community relations; conducted property tours/inspections of open-concept 1–3-bedroom apartments and maintain open communication with staff at all levels to enhance effectiveness.
Education
Bachelor of Science - Recreation Administration
North Carolina Central University
Durham, NCSkills
- Leasing & Tenant Screening
- Fair Housing Compliance
- Budgeting & Rent Collection
- Property management
- RealPage
- QuickBooks
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Database Management Software
- Contract negotiation
- Customer Service Excellence
- Resident retention
- Staff training
- Team leadership
Professional Highlights
- Manage full-cycle property operations, including leasing, rent collection, maintenance coordination, resident relations, and lease administration to support occupancy, retention, and revenue goals.
- Oversee resident account management, including delinquency tracking, payment collections, notices, and issue resolutions to maintain financial performance and operational efficiency.
- Drive resident retention through proactive communication, lease renewals, and effective problem resolution, contributing to community satisfaction and long-term occupancy.
- Adapt quickly to new communities and management systems while maintaining strong organizational skills, attention to detail, and consistent operational standards.
Timeline
Community Manager
Cadence at Southern University
10.2024 - 06.2025
General Manager
Campus Crossings at Durham
01.2020 - 01.2022
Assistant Property Manager
Campus Crossings at Durham
01.2018 - 01.2020
Sales Manager
Campus Crossings at Durham
01.2016 - 01.2018
Lead Leasing Consultant
Level 51 Ten
12.2014 - 02.2015
Bachelor of Science - Recreation Administration
North Carolina Central University