Ntebogeng Millicent Batlhaodi
SHERQ SYSTEMS ADMINISTRATOR
Postmasburg
Summary
Results-driven Quality Management professional with a proven track record of enhancing efficiency and standardization while maintaining ISO Certifications, and Six Sigma Quality Systems. Committed to ensuring seamless operations through effective conformance in production safety, fostering collaboration among employees, and facilitating clear communication between management and production teams. Innovative in applying creative solutions to improve processes, leading to increased productivity and superior quality outcomes. Extensive experience in reviewing and interpreting regulatory guidelines, implementing corporate compliance measures, and managing risk through robust corrective action programs.
Overview
15
15
years of professional experience
6
6
Certifications
Work History
Chief Quality Officer
Assmang Iron Ore Beeshoek Mine
03.2025 - Current
- Monitor and Maintain conformance on document mangement systems and and incident management system
- Trained and mentored team members on best practices in quality assurance, fostering a culture of continuous improvement.
- Established and tracked quality department goals and objectives.
- Motivated team and promoted quality culture across company.
- Facilitated open communication between departments to foster collaboration in achieving shared quality objectives.
SHERQ Administrator Systems
Assmang Iron Ore Beeshoek Mine
01.2016 - Current
- Lead Auditor for ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and SANS 16001:2020 audits.
- Managed document control and procedures via SharePoint.
- Facilitated certification audits in collaboration with external bodies.
- Trained personnel on SharePoint Document Management System.
- Ensured compliance with Integrated Management Systems (IMS).
- Utilized Isometrix for audit findings and employee records management.
- Relieving Chief Quality Officer
Training Facilitator
Kumba Iron Ore (Sishen Mine)
07.2014 - 11.2014
- Designed and implemented training shift programs.
- Maintained training schedules and attendance tracking.
- Assisted in developing quarterly training plans.
Community Liaison Officer
Umoya Energies
01.2014 - 06.2014
- Facilitated community engagement meetings.
- Managed Socio-Economic Development (SED) initiatives.
- Supervised grant applications and stakeholder engagement.
Admin Clerk
Kumba Iron Ore (Kolomela Mine)
01.2011 - 06.2013
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Contributed to project success by providing administrative support to various teams as needed.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Proofread and edited professional documents to fix errors.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Education
Diploma - Management (Occupational Health & Safety)
STADIO Higher Education
Distance Learning10-2025
Programme - Industrial and Organisational Psychology
UNISA
Distance Learning01.2019
Course - Basics of Total Quality Management
UNISA
Distance Learning01.2017
National Certificate - Human Resource Management N5
Northern Cape Rural FET College
Kuruman, South Africa01.2007
Grade 12 -
Postmasburg High
Postmasburg, South Africa01.2005
Skills
Quality management systems
ISO standards
Documentation management
Corrective action planning
Continuous improvement strategies
Operational efficiency
Strong work ethic
Organizational skills
Strategic planning
Root-cause analysis
Project management
Performance monitoring
Certification
Lead Auditor (ISO 9001, ISO 14001, ISO 45001) – DQS Training Academy (2021)
References
George, Benjamin, 083 251 3864, Kumba Iron Ore (Sishen Mine)
Mbuyiselo Mbele, 083 260 2776, Modikwa Platinum Mine
ADDITIONAL INFORMATION
Driving License: Code 10
Timeline
Chief Quality Officer
Assmang Iron Ore Beeshoek Mine
03.2025 - Current
SHERQ Administrator Systems
Assmang Iron Ore Beeshoek Mine
01.2016 - Current
Training Facilitator
Kumba Iron Ore (Sishen Mine)
07.2014 - 11.2014
Community Liaison Officer
Umoya Energies
01.2014 - 06.2014
Admin Clerk
Kumba Iron Ore (Kolomela Mine)
01.2011 - 06.2013
Diploma - Management (Occupational Health & Safety)
STADIO Higher Education
Programme - Industrial and Organisational Psychology
UNISA
Course - Basics of Total Quality Management
UNISA
National Certificate - Human Resource Management N5
Northern Cape Rural FET College
Grade 12 -
Postmasburg High
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