Norman Tanner
Roanoke Rapids
Summary
Dynamic operations leader with a strong track record in optimizing service delivery and fostering cross-functional collaboration. Skilled in problem-solving and data analysis, contributing to significant revenue growth and operational efficiency across multiple regions.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Southeast Regional VP of Service
K&B Industrial Service
Roanoke Rapids, NC
07.2013 - Current
- Directed regional operations to optimize service delivery and enhance client satisfaction.
- Implemented strategic initiatives to drive revenue growth and market expansion across multiple regions.
- Fostered cross-functional collaboration among teams to improve operational efficiency and service quality.
- Analyzed performance metrics to identify improvement opportunities and inform strategic decision-making processes.
Director of Operations
Carolina Linen
Greensboro, NC
01.2010 - 06.2013
- Streamlined operational processes to enhance efficiency across linen distribution and logistics.
- Led cross-functional teams to implement inventory management systems, improving accuracy and reducing waste.
- Mentored staff on best practices in quality control, resulting in consistent compliance with industry standards.
- Developed strategic plans for resource allocation, optimizing workforce productivity and service delivery.
Service Technician /Construction Project Manager
Tri State Technical
Valdosta, GA
06.2006 - 01.2010
- Diagnosed and repaired mechanical issues on a variety of equipment.
- Conducted routine maintenance to ensure optimal performance and reliability.
- Collaborated with team members to improve service processes and reduce downtime.
- Trained junior technicians on troubleshooting techniques and safety protocols.
Lead Maintenance Technician
Halifax Linen Service
Roanoke Rapids, NC
04.2003 - 06.2006
- Oversaw daily maintenance operations, ensuring optimal performance of equipment and systems.
- Developed preventive maintenance schedules to enhance equipment reliability and reduce downtime.
- Mentored junior technicians, providing training on safety protocols and repair techniques.
- Conducted root cause analysis to identify and resolve recurring equipment issues effectively.
Sr. Electrician
Jarratt Correctional Facility
Jarratt, VA
08.1997 - 04.2003
- Supervised electrical installations and repairs, ensuring compliance with safety regulations and facility standards.
- Led troubleshooting efforts for complex electrical systems, enhancing operational efficiency and reliability.
- Trained junior electricians on best practices and safety protocols, fostering skill development within the team.
- Developed maintenance schedules for electrical systems, minimizing downtime and improving service continuity.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ05-2008
GED -
Roanoke Rapids
Roanoke Rapids, NC01-1994
Skills
- Staff leadership
- Strategic Decision-making
- Operational planning
- Operations management
- Innovation and creativity
- Expense control
- Construction oversight
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Staff training
Accomplishments
1. Extensive Electrical and Mechanical Expertise. I have developed a comprehensive understanding of both electrical and mechanical systems. This knowledge has enabled me to successfully troubleshoot and repair a wide range of equipment and machinery, ensuring optimal performance and efficiency.
2. Innovative Problem Solver. My ability to think outside the box has led to the successful implementation of unique solutions in various projects. I have consistently identified opportunities for improvement and applied creative strategies to overcome obstacles, resulting in enhanced processes and outcomes.
3. Hands-On Learning and Adaptability. My journey has been characterized by a commitment to learning through experience. I have embraced new technologies and methodologies, allowing me to adapt to evolving industry standards and practices. This hands-on approach has equipped me with a diverse skill set that I can apply in various contexts.
4. Perseverance and Resilience. My career is a testament to the power of perseverance. I have faced numerous challenges and setbacks but have always remained determined to push through. This resilience has not only helped me to achieve my goals but has also inspired those around me to adopt a similar mindset.
5. Mentorship and Leadership. Throughout my career, I have taken on mentorship roles, sharing my knowledge and experience with others. I believe in fostering an environment of growth and learning, empowering others to develop their skills and think critically about their work.
Certification
- FireFighter Level 1 & 2
- Confined Space
- Hazmat
- First Aid
- OHSA 10 and 30 Construction Safety and Health
- Refrigeration license type 1 & 2
Timeline
Southeast Regional VP of Service
K&B Industrial Service
07.2013 - Current
Director of Operations
Carolina Linen
01.2010 - 06.2013
Service Technician /Construction Project Manager
Tri State Technical
06.2006 - 01.2010
Lead Maintenance Technician
Halifax Linen Service
04.2003 - 06.2006
Sr. Electrician
Jarratt Correctional Facility
08.1997 - 04.2003
Associate of Arts - Business
University of Phoenix
GED -
Roanoke Rapids