Norma Philllips
SRCAA
Salisbury
2
Languages
25
years of professional experience
Experienced Bilingual Services Specialist skilled in conducting family assessments, case management, and connecting families with community organizations. Offering comprehensive background in social services with expertise in family advocacy, culturally responsive communication, and strong interpersonal, team collaboration, and conflict resolution skills.
Work History
Bilingual Family Development Specialist
24 Years 10 Months- Provide family support and family engagement services for assigned families in their preferred language.
- Managed service requests efficiently, ensuring timely resolution of client issues.
- Provide assistance communicating with families when problems, concerns and or when needs arise between families.
- Conducted assessments to evaluate family strengths, challenges, and progress toward objectives.
- Collaborated with community organizations to expand access to essential services for families.
Education
No Degree
- Professional Development: The North Carolina Development Credential For Family Workers
High School Diploma
Skills
Bilingual communication
Family assessment
Home visitation
Cultural competency
Excellent communication
Team collaboration
Conflict resolution
Customer service
Interpersonal skills
Time management
Languages
Spanish
English
Timeline
Bilingual Family Development Specialist
SRCAA
10.2001 - CurrentRead More
Duke University
No Degree
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Rowan-Cabarrus Community College
High School Diploma
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