Nolen Hammer
Yadkinville
Summary
Earnest individual with experience in diverse human services fields, providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
14
14
years of professional experience
Work History
Benefits Outreach Specialist
Horne LLP - RenewNC Hurricane Helene Disaster Recovery Program
08.2025 - 12.2025
- Enhanced family support through trauma-informed outreach and intake interviews.
- Identified barriers and connected families to essential health services.
- Ensured compliance with federal privacy standards in documenting sensitive information.
- Coordinated with case managers to address pediatric patients' needs effectively.
Child Life Assistant
Children's Hospital of The King's Daughters
12.2021 - 12.2024
- Collaborated daily with interdisciplinary teams to document patient interactions and progress in EHR systems, ensuring continuity of care
- • Applied child development knowledge and medical terminology to support therapeutic play and coping strategies for hospitalized children and families
- • Trained and supervised volunteers on patient interaction protocols, HIPAA compliance, and child life best practices
- • Maintained a safe, organized, and supportive environment in compliance with hospital policies
- Created and maintained a welcoming, inclusive playroom environment that supported coping, normalization, and emotional expression for hospitalized children and their families
Camp Counselor
Children's Association for Maximum Potential
05.2021 - 08.2021
- Planned and adapted recreational/therapeutic activities for children and teens with complex medical conditions and disabilities
- • Documented daily care plans and medical observations for healthcare team review
- • Partnered with nurses and therapists to meet individual developmental and emotional needs
Maintenance Administration
United States Navy
01.2012 - 01.2016
- Managed detailed records and data entry for $1B+ in assets under strict regulatory compliance
- • Honed organizational, analytical, and teamwork skills transferable to structured pediatric environments
Education
Bachelor of Science - Child And Family - Child Life
Ball State University
Muncie, IN04-2020
Skills
- Child development expertise across infancy through adolescence
- Trauma-informed care and family-centered support in crisis/high-stress situations
- Therapeutic play and activity adaptation for children with medical, developmental, and emotional needs
- Medical terminology and accurate documentation in electronic health records (EHR)
- Identification of medical, mobility, language, and access barriers with appropriate referrals
- HIPAA compliance and handling of sensitive health/family information
- Interdisciplinary collaboration with physicians, nurses, social workers, and case managers
- Preparation of patients and families for procedures, diagnoses, and hospitalization
- Training and supervision of volunteers in child life protocols and patient interaction
- Empathetic, clear communication with pediatric patients, siblings, and caregivers
- Crisis intervention and bereavement support principles
- Strong organizational skills, data entry accuracy, and regulatory compliance
- Proficient with tablet-based documentation systems and emerging technology tool
Timeline
Benefits Outreach Specialist
Horne LLP - RenewNC Hurricane Helene Disaster Recovery Program
08.2025 - 12.2025
Child Life Assistant
Children's Hospital of The King's Daughters
12.2021 - 12.2024
Camp Counselor
Children's Association for Maximum Potential
05.2021 - 08.2021
Maintenance Administration
United States Navy
01.2012 - 01.2016
Bachelor of Science - Child And Family - Child Life
Ball State University