Noemy Gonzalez
Wilmington
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
03.2024 - Current
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
Team Lead
ACME CORPORATION
03.2023 - 04.2024
- Supervised the daily work of staff to ensure work prioritization and quality
- Mentored and coached team members to ensure successful performance
- Delegated tasks to team members according to project requirements and employee strengths
- Trained staff on product knowledge to ensure customers received accurate information, displaying excellent instructional abilities
Sales Associate
BELK
08.2020 - 02.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Education
High School Diploma -
Emsley A Laney High School
05.2019
Skills
- Effective communication
- Problem solving
- Organizational skills
- Time Management
- Customer Service
- Detail Oriented
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
03.2024 - Current
Team Lead
ACME CORPORATION
03.2023 - 04.2024
Sales Associate
BELK
08.2020 - 02.2023
High School Diploma -
Emsley A Laney High School
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