Noemi Gonzalez
Albemarle
Summary
Dynamic Front of House Employee at Chick-fil-A with a strong work ethic and exceptional customer service skills. Expert in cash handling and employee training, consistently enhancing guest experiences and operational efficiency. Recognized for attention to detail and ability to anticipate customer needs, contributing to a welcoming and organized dining environment.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
Albemarle
06.2024 - 10.2025
- Greeted customers warmly and ensured a positive dining experience.
- Operated cash register and processed customer transactions efficiently.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Assisted with training new front of house employees on procedures and policies.
- Checked food quality regularly before serving it to customers.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Informed customers of daily specials, menu items, and restaurant policies.
Education
High School Diploma -
Abeka Christian Academy
05-2025
Skills
- Customer service
- Cash handling
- Employee training
- Time management
- Multitasking and organization
- New staff training
- Clear communication
- Strong work ethic
- Positive demeanor
- Attention to detail
- Basic math
- Special requests handling
- Cleanliness
- Payment processing
- Greeting guests
- Money handling
- Cash drawer operations
- Multitasking
Languages
Spanish
Full Professional
Timeline
Front of House Employee
Chick-fil-A
06.2024 - 10.2025
High School Diploma -
Abeka Christian Academy