Noah Harter
Raleigh
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Bonefish Grill Restaurants
05.2025 - Current
- Recognized as Employee of the Month for outstanding performance, teamwork, and leadership in maintaining daily operations and guest satisfaction.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Responsible for managing nightly closing duties and ensuring team adherence to all closing protocols and side work requirements.
Server
IHOP
11.2023 - 05.2025
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Host
Zest Sushi and Small Plates
04.2024 - 10.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Swim Instructor
Self Employed Services
05.2021 - 09.2023
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Assisted with marketing and promoting of classes and services.
- Taught daily swim instruction to students varying in ages and skill levels.
Server/Cashier
Taziki's Mediterranean Cafe
03.2022 - 12.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Arts - Interior Design
Wake Technical Community College
Raleigh, NC05-2030
Skills
- Strong work ethic
- Multitasking and organization
- Service prioritization
- Sales techniques
- Positive and professional
- Team collaboration
Timeline
Server
Bonefish Grill Restaurants
05.2025 - Current
Host
Zest Sushi and Small Plates
04.2024 - 10.2024
Server
IHOP
11.2023 - 05.2025
Server/Cashier
Taziki's Mediterranean Cafe
03.2022 - 12.2022
Swim Instructor
Self Employed Services
05.2021 - 09.2023
Associate of Arts - Interior Design
Wake Technical Community College